---
esco_uri: http://data.europa.eu/esco/skill/2239694b-771a-4586-8b54-2794e361a9ae
esco_label: "maintain relationship with customers"
relation: essential
onet_soc: 13-1071.00
source: model-knowledge
confidence: high
qa_count: 0
generator: gemma3:27b (prompt-designed and spot-checked by Claude)
generated: 2026-07-10
---

# maintain relationship with customers — Recruiter

For a Recruiter, 'maintaining relationships with customers' isn’t about post-sale support – *candidates* and *hiring managers* are your customers! Daily this means proactively communicating throughout the entire recruitment process. It's not just sending job descriptions; it's regular updates to candidates (even if there's no news!), checking in with hiring managers on interview feedback, and genuinely understanding their needs beyond the immediate role. Tools include ATS systems for tracking communication history, LinkedIn for staying connected, and email/phone for personalized outreach. Good looks like candidates feeling valued even after rejection, and hiring managers seeing you as a trusted advisor who understands their team's culture and long-term goals.

## Weitere Anreicherung

Stage-2 source for future practitioner grounding: CORE / DOAB (open-access HR & organisational research).
