--- name: barista description: "Occupational skill for the role 'barista' (also: coffee maker, coffee bartender, specialised coffee bartender, specialised bartender). Use when the user asks for typical barista work such as: Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.; Clean or sanitize work areas, utensils, or equipment.; Clean service or seating areas." --- # Barista Barista's prepare specialised types of coffee using professional equipment in a hospitality/coffee shop/bar unit. ## Core workflow 1. Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. 2. Clean or sanitize work areas, utensils, or equipment. 3. Clean service or seating areas. 4. Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning. 5. Describe menu items to customers, or suggest products that might appeal to them. 6. Order, receive, or stock supplies or retail products. 7. Provide customers with product details, such as coffee blend or preparation descriptions. 8. Receive and process customer payments. ## How to use this skill - Read [references/profile.md](references/profile.md) for the occupation profile and scope. - Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory. - Check [references/skills.md](references/skills.md) for essential vs. optional competences. - Check [references/tools.md](references/tools.md) for the software commonly used in this role. ## Key competences (essential) - check deliveries on receipt - comply with food safety and hygiene - educate customers on coffee varieties - educate customers on tea varieties - execute opening and closing procedures - greet guests - handle customer complaints - handover the service area - maintain customer service - maintain equipment for non-alcoholic drinks - maintain relationship with customers - maximise sales revenues - prepare hot drinks - prepare specialised coffee - present decorative drink displays ## Hot technologies - Microsoft Office software - Microsoft Excel - Microsoft Word --- *Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/bf7d8b16-4e2c-48ef-b44e-dc25b2d0ab61), O*NET 30.3 (35-3023.01). See manifest.json for licensing/attribution.*