# Competences — beauty salon manager

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/33e3a746-f209-4a1a-96df-301505531cb2).

## Essential

- **communication principles** (knowledge)
- **corporate social responsibility** (knowledge)
- **cosmetics** (knowledge)
- **create solutions to problems** (skill/competence)
- **customer relationship management** (knowledge)
- **customer service** (knowledge)
- **develop organisational policies** (skill/competence)
- **develop professional network** (skill/competence)
- **develop recreation programmes** (skill/competence)
- **develop revenue generation strategies** (skill/competence)
- **ensure compliance with company regulations** (skill/competence)
- **establish daily priorities** (skill/competence)
- **follow company standards** (skill/competence)
- **guarantee customer satisfaction** (skill/competence)
- **identify customer's needs** (skill/competence)
- **liaise with local authorities** (skill/competence)
- **liaise with managers** (skill/competence)
- **manage a small-to-medium business** (skill/competence)
- **manage budgets** (skill/competence)
- **manage customer service** (skill/competence)
- **manage health and safety standards** (skill/competence)
- **manage logistics** (skill/competence)
- **manage recreational facility** (skill/competence)
- **manage schedule of tasks** (skill/competence)
- **manage staff** (skill/competence)
- **manage supplies** (skill/competence)
- **monitor stock level** (skill/competence)
- **order supplies** (skill/competence)
- **plan medium to long term objectives** (skill/competence)
- **product comprehension** (knowledge)
- **promote recreation activities** (skill/competence)
- **quality standards** (knowledge)
- **recreation activities** (knowledge)
- **represent the organisation** (skill/competence)
- **salon management** (knowledge)
- **schedule recreation facilities** (skill/competence)
- **set organisational policies** (skill/competence)
- **supervise daily information operations** (skill/competence)
- **supervise the management of an establishment** (skill/competence)
- **supervise work** (skill/competence)

## Optional

- advise customers on usage of cosmetics (skill/competence)
- analyse business plans (skill/competence)
- bookkeeping regulations (knowledge)
- communicate with customers (skill/competence)
- develop working procedures (skill/competence)
- greet guests (skill/competence)
- handle customer complaints (skill/competence)
- implement marketing strategies (skill/competence)
- issue sales invoices (skill/competence)
- keep stock records (skill/competence)
- maintain professional administration (skill/competence)
- maintain relationship with customers (skill/competence)
- maintain relationship with suppliers (skill/competence)
- manage cleaning activities (skill/competence)
- manage emergency evacuation plans (skill/competence)
- manage payroll (skill/competence)
- maximise sales revenues (skill/competence)
- offer free samples of cosmetics (skill/competence)
- plan health and safety procedures (skill/competence)
- provide cost benefit analysis reports (skill/competence)
- recommend cosmetics to customers (skill/competence)
- recruit employees (skill/competence)
- report on overall management of a business (skill/competence)
- sell cosmetics (skill/competence)
- train employees (skill/competence)

<!-- market-evidence -->

## Market evidence (job-ad analysis, 54 ads, as of 2026-07-09)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Hard skills

- hair cutting — **31 %**
- salon operations — **24 %**
- hair styling — **22 %**
- salon operations management — **20 %**
- technical skills — **20 %**

### Responsibilities

- goal achievement — **24 %**
- team motivation — **20 %**
- salon management — **20 %**

<!-- market-evidence -->