# Tasks & work activities — car and van delivery driver

Source: O*NET 30.3, occupation 53-3031.00 (Driver/Sales Workers).

## Task statements

- **[Core]** Collect money from customers, make change, and record transactions on customer receipts.
- **[Core]** Listen to and resolve customers' complaints regarding products or services.
- **[Core]** Inform regular customers of new products or services and price changes.
- **[Core]** Drive trucks to deliver such items as food, medical supplies, or newspapers.
- **[Core]** Record sales or delivery information on daily sales or delivery record.
- **[Core]** Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
- **[Supplemental]** Write customer orders and sales contracts according to company guidelines.
- **[Supplemental]** Collect coins from vending machines, refill machines, and remove aged merchandise.
- **[Supplemental]** Review lists of dealers, customers, or station drops and load trucks.
- **[Supplemental]** Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
- **[Supplemental]** Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.

## Detailed work activities

- Clean machinery or equipment.
- Collect fares or payment from customers.
- Collect payments for goods or services.
- Load shipments, belongings, or materials.
- Maintain vehicles in good working condition.
- Operate vehicles or material-moving equipment.
- Provide transportation information to passengers or customers.
- Record details of deliveries or shipments.
- Record sales or transactions data.
- Resolve issues affecting transportation operations.
- Review customer information.
- Sell products or services.