# Tools & technology — emergency response worker

Source: O*NET 30.3, occupation 33-9092.00 (Lifeguards, Ski Patrol, and Other Recreational Protective Service Workers) — manual nearest-occupation mapping via ISCO group 5419; the official ESCO crosswalk has no entry for this ESCO occupation.

| Software | Category | Hot technology |
|---|---|---|
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Word | Word processing software | yes |
| GroupMe | Instant messaging software |  |
| Microsoft Publisher | Desktop publishing software |  |