# Tasks & work activities — hawker

Source: O*NET 30.3, occupation 41-9011.00 (Demonstrators and Product Promoters).

## Task statements

- **[Core]** Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- **[Core]** Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- **[Core]** Keep areas neat while working and return items to correct locations following demonstrations.
- **[Core]** Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.
- **[Core]** Sell products being promoted and keep records of sales.
- **[Core]** Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- **[Core]** Suggest specific product purchases to meet customers' needs.
- **[Core]** Transport, assemble, and disassemble materials used in presentations.
- **[Core]** Identify interested and qualified customers to provide them with additional information.
- **[Core]** Practice demonstrations to ensure that they will run smoothly.
- **[Core]** Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.
- **[Core]** Work as part of a team of demonstrators to accommodate large crowds.
- **[Core]** Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers.
- **[Core]** Instruct customers in alteration of products.
- **[Core]** Research or investigate products to be presented to prepare for demonstrations.
- **[Supplemental]** Prepare or alter presentation contents to target specific audiences.
- **[Supplemental]** Train demonstrators to present a company's products or services.
- **[Supplemental]** Recommend product or service improvements to employers.
- **[Supplemental]** Provide product information, using lectures, films, charts, or slide shows.
- **[Supplemental]** Wear costumes or sign boards and walk in public to promote merchandise, services, or events.
- **[Supplemental]** Stock shelves with products.

## Detailed work activities

- Advise customers on the use of products or services.
- Answer customer questions about goods or services.
- Clean work areas.
- Deliver promotional presentations to current or prospective customers.
- Demonstrate products to consumers.
- Develop content for sales presentations or other materials.
- Distribute promotional literature or samples to customers.
- Explain technical product or service information to customers.
- Gather customer or product information to determine customer needs.
- Identify potential customers.
- Maintain records of sales or other business transactions.
- Model cosmetics, clothing, or accessories.
- Recommend products or services to customers.
- Record sales or transactions data.
- Sell products or services.
- Set up merchandise displays.
- Stock products or parts.
- Study product information to acquire professional knowledge.
- Train sales personnel.