# Occupation profile — head waiter/head waitress - **ESCO URI:** http://data.europa.eu/esco/occupation/53ed8787-3423-4843-8c63-7be1877d29e2 - **ESCO code:** 5131.2.1 - **ISCO-08 group:** 5131 — Waiters ## Description (ESCO) Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer's experience. Head waiters/waitresses coordinate all actions involving customers such as welcoming guests, ordering, delivering the food and beverages and supervise financial transactions. ## Definition nan ## Alternative labels - front of house manager - waiter service manager - head waitress - head waiter - chief waiter - chief waitress - table service manager