# Tools & technology — household appliances repair technician

Source: O*NET 30.3 'Software Skills' for 49-9031.00.

| Software | Category | Hot technology |
|---|---|---|
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft Windows | Operating system software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Word | Word processing software | yes |
| dESCO ESC | Data base user interface and query software |  |
| Intac International Wintac | Data base user interface and query software |  |
| Parts database software | Data base user interface and query software |  |
| RazorSync | Data base user interface and query software |  |
| ServiceMax | Data base user interface and query software |  |
| Web browser software | Internet browser software |  |
| Route mapping software | Route navigation software |  |