---
name: housekeeping-supervisor
description: "Occupational skill for the role 'housekeeping supervisor' (also: head housekeeping manager, head housekeeper, deputy head housekeeper, head of housekeeping, deputy head housekeeping manager, housekeeping coordinator). Use when the user asks for typical housekeeping supervisor work such as: Check and maintain equipment to ensure that it is in working order.; Direct activities for stopping the spread of infections in facilities, such as hospitals.; Inspect work performed to ensure that it meets specifications and established standards."
---

# Housekeeping Supervisor

Housekeeping supervisors are in charge of supervising and coordinating the daily running of cleaning and housekeeping activities hospitality establishments.

## Core workflow

1. Check and maintain equipment to ensure that it is in working order.
2. Direct activities for stopping the spread of infections in facilities, such as hospitals.
3. Inspect work performed to ensure that it meets specifications and established standards.
4. Plan and prepare employee work schedules.
5. Perform or assist with cleaning duties as necessary.
6. Investigate complaints about service and equipment, and take corrective action.
7. Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
8. Inspect and evaluate the physical condition of facilities to determine the type of work required.

## How to use this skill

- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
- Check [references/tools.md](references/tools.md) for the software commonly used in this role.

## Key competences (essential)

- assess cleanliness of areas
- comply with food safety and hygiene
- coordinate redecoration of hospitality establishment
- ensure cross-department cooperation
- handle customer complaints
- maintain customer service
- manage budgets
- manage budgets for social services programs
- manage cleaning activities
- manage health and safety standards
- manage inspections of equipment
- manage maintenance operations
- manage staff
- monitor stock level
- plan schedule

## Hot technologies

- Microsoft Access
- Microsoft Outlook
- SAP software
- Microsoft Office software
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Excel
- Facebook
- Microsoft Word

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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/fae51298-03a8-4df4-829a-685dddc1580e), O*NET 30.3 (37-1011.00). See manifest.json for licensing/attribution.*