# Competences — ICT business analyst

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/fe0fa514-b48d-4a53-9757-a283c0baacf0).

## Essential

- **analyse business processes** (skill/competence)
- **analyse business requirements** (skill/competence)
- **analyse the context of an organisation** (skill/competence)
- **apply change management** (skill/competence)
- **business process modelling** (knowledge)
- **business requirements techniques** (knowledge)
- **create business process models** (skill/competence)
- **define technical requirements** (skill/competence)
- **digital systems** (knowledge)
- **identify customer requirements** (skill/competence)
- **identify legal requirements** (skill/competence)
- **implement strategic planning** (skill/competence)
- **interact with users to gather requirements** (skill/competence)
- **legal requirements of ICT products** (knowledge)
- **product usage risks analysis** (knowledge)
- **propose ICT solutions to business problems** (skill/competence)
- **provide cost benefit analysis reports** (skill/competence)
- **translate requirements into visual design** (skill/competence)

## Optional

- business ICT systems (knowledge)
- business intelligence (knowledge)
- business strategy concepts (knowledge)
- cloud technologies (knowledge)
- decision support systems (knowledge)
- design process (skill/competence)
- execute analytical mathematical calculations (skill/competence)
- ICT market (knowledge)
- information architecture (knowledge)
- information categorisation (knowledge)
- information extraction (knowledge)
- innovation processes (knowledge)
- internal risk management policy (knowledge)
- manage ICT project (skill/competence)
- organisational resilience (knowledge)
- provide user documentation (skill/competence)
- systems development life-cycle (knowledge)
- unstructured data (knowledge)
- visual presentation techniques (knowledge)