# Competences — laundry workers supervisor

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/dfb93ddb-ce34-4d2e-a178-541d45a7d98b).

## Essential

- **analyse goal progress** (skill/competence)
- **company policies** (knowledge)
- **counselling methods** (knowledge)
- **evaluate employees work** (skill/competence)
- **handle customer complaints** (skill/competence)
- **manage budgets** (skill/competence)
- **manage customer service** (skill/competence)
- **manage health and safety standards** (skill/competence)
- **manage workflow processes** (skill/competence)
- **meet deadlines** (skill/competence)
- **oversee quality control** (skill/competence)
- **plan shifts of employees** (skill/competence)
- **provide customer follow-up** (skill/competence)
- **quality standards** (knowledge)
- **recruit employees** (skill/competence)
- **supervise crew** (skill/competence)
- **supervise staff** (skill/competence)
- **train employees** (skill/competence)

## Optional

- adapt production levels (skill/competence)
- assess employees' capability levels (skill/competence)
- discharge employees (skill/competence)
- evaluate employees (skill/competence)
- evaluate garment quality (skill/competence)
- fix meetings (skill/competence)
- gather feedback from employees (skill/competence)
- implement marketing strategies (skill/competence)
- inspect dry cleaning materials (skill/competence)
- manage accounts (skill/competence)
- manage inventory (skill/competence)
- manage profitability (skill/competence)
- manage staff (skill/competence)
- monitor stock level (skill/competence)
- order supplies (skill/competence)
- produce sales reports (skill/competence)
- satisfy customers (skill/competence)