# Competences — mail clerk

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/511f366c-ba41-4826-9622-8cda6d6e3b91).

## Essential

- **apply information security policies** (skill/competence)
- **differentiate types of packages** (skill/competence)
- **ensure the integrity of mail** (skill/competence)
- **establish daily priorities** (skill/competence)
- **handle mail** (skill/competence)
- **keep records of customer interaction** (skill/competence)
- **keep records of merchandise delivery** (skill/competence)
- **keep task records** (skill/competence)
- **keep written records of cargo** (skill/competence)
- **liaise with colleagues** (skill/competence)
- **liaise with transportation companies** (skill/competence)
- **maintain privacy of service users** (skill/competence)
- **operate mailing information systems** (skill/competence)
- **organise mail deliveries** (skill/competence)
- **record customers' personal data** (skill/competence)

## Optional

- keep stock records (skill/competence)
- manage digital documents (skill/competence)
- use different communication channels (skill/competence)
- work in a logistics team (skill/competence)