# Competences — market research interviewer

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/7843a4c6-a9f6-4095-94b9-45b384d4bd57).

## Essential

- **adhere to questionnaires** (skill/competence)
- **capture people's attention** (skill/competence)
- **communication** (knowledge)
- **conduct research interview** (skill/competence)
- **document interviews** (skill/competence)
- **evaluate interview reports** (skill/competence)
- **explain interview purposes** (skill/competence)
- **information confidentiality** (knowledge)
- **interview techniques** (knowledge)
- **perform market research** (skill/competence)
- **prepare market research reports** (skill/competence)
- **prepare survey report** (skill/competence)
- **respond to enquiries** (skill/competence)
- **survey techniques** (knowledge)
- **tabulate survey results** (skill/competence)
- **use communication techniques** (skill/competence)
- **use different communication channels** (skill/competence)
- **use questioning techniques** (skill/competence)

## Optional

- adapt communication style according to recipient (skill/competence)
- analyse call performance trends (skill/competence)
- analyse data about clients (skill/competence)
- apply grammar and spelling rules (skill/competence)
- communicate by telephone (skill/competence)
- conduct qualitative research (skill/competence)
- conduct quantitative research (skill/competence)
- contact customers (skill/competence)
- customer insight (knowledge)
- data quality assessment (knowledge)
- design questionnaires (skill/competence)
- interview focus groups (skill/competence)
- market research (knowledge)
- perform data analysis (skill/competence)
- perform mystery shopping (skill/competence)
- politics (knowledge)
- present reports (skill/competence)
- psychology (knowledge)
- revise questionnaires (skill/competence)
- speak different languages (skill/competence)
- statistics (knowledge)
- study topics (skill/competence)
- use databases (skill/competence)
- use shorthand (skill/competence)
- visual presentation techniques (knowledge)