# Competences — masseur/masseuse Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/1978c6ff-37b4-48f1-9aa6-88b9c568f74f). ## Essential - **accept own accountability** (skill/competence) - **apply massage therapy** (skill/competence) - **communicate with customers** (skill/competence) - **contraindications** (knowledge) - **develop personalised massage plan** (skill/competence) - **give massages** (skill/competence) - **identify customer's needs** (skill/competence) - **maintain customer service** (skill/competence) - **maintain personal hygiene standards** (skill/competence) - **maintain privacy of service users** (skill/competence) - **manage personal professional development** (skill/competence) - **massage theory** (knowledge) - **massage types** (knowledge) - **work ergonomically** (skill/competence) ## Optional - administer appointments (skill/competence) - administer hydrotherapy (skill/competence) - apply acupuncture (skill/competence) - apply aromatherapy (skill/competence) - apply deep tissue massage (skill/competence) - apply sports massage (skill/competence) - apply thermotherapy (skill/competence) - balneotherapy (knowledge) - conduct pregnancy massages (skill/competence) - cosmetic manicure (knowledge) - cosmetic pedicure (knowledge) - cosmetics (knowledge) - develop a collaborative therapeutic relationship (skill/competence) - electrotherapy (knowledge) - energy therapy (knowledge) - etiopathy (knowledge) - fasciatherapy (knowledge) - give shiatsu massages (skill/competence) - hydrotherapy (knowledge) - kinetics (knowledge) - liaise with industry experts (skill/competence) - maintain equipment (skill/competence) - maintain professional administration (skill/competence) - manage a small-to-medium business (skill/competence) - musculoskeletal anatomy (knowledge) - order supplies (skill/competence) - perform facial treatment (skill/competence) - pluck hair (skill/competence) - process payments (skill/competence) - provide individual exercise programmes (skill/competence) - reflexology (knowledge) - shiatsu (knowledge) - skin types (knowledge) - use hair removal lasers (skill/competence)