---
name: motor-vehicles-specialised-seller
description: "Occupational skill for the role 'motor vehicles specialised seller' (also: used car specialised seller, motor vehicles specialized seller, salesperson motor trade, dealership salesperson, used car salesperson, franchise specialised seller). Use when the user asks for typical motor vehicles specialised seller work such as: Fill customer orders from stock, and place orders when requested items are out of stock.; Assist customers, such as responding to customer complaints and updating them about back-ordered parts.; Locate and label parts, and maintain inventory of stock."
---

# Motor Vehicles Specialised Seller

Motor vehicles specialised sellers sell cars and motors vehicles in specialised shops.

## Core workflow

1. Fill customer orders from stock, and place orders when requested items are out of stock.
2. Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
3. Locate and label parts, and maintain inventory of stock.
4. Pick up and deliver parts.
5. Maintain and clean work and inventory areas.
6. Manage shipments by researching shipping methods or costs and tracking packages.
7. Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
8. Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

## How to use this skill

- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
- Check [references/tools.md](references/tools.md) for the software commonly used in this role.

## Key competences (essential)

- advise customers on financing options for vehicles
- advise customers on motor vehicles
- advise customers on usage of vehicles
- advise on vehicle characteristics
- apply numeracy skills
- car controls
- carry out active selling
- carry out order intake
- carry out products preparation
- characteristics of products
- characteristics of services
- check vehicles for sale
- demonstrate products' features
- e-commerce systems
- ensure compliance with legal requirements

## Hot technologies

- Adobe Acrobat
- Microsoft Outlook
- SAP software
- Microsoft Office software
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word

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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/6a163fef-dee8-4583-82b0-13b76d8a27b2), O*NET 30.3 (41-2022.00). See manifest.json for licensing/attribution.*