# Tasks & work activities — recreational facilities manager

Source: O*NET 30.3, occupation 11-9072.00 (Entertainment and Recreation Managers, Except Gambling).

## Task statements

- **[Core]** Administer first aid in emergency situations.
- **[Core]** Assign tasks and work hours to staff.
- **[Core]** Calculate and record department expenses and revenue.
- **[Core]** Explain rules and regulations of facilities and entertainment attractions to customers.
- **[Core]** Interview and hire associates to fill staff vacancies.
- **[Core]** Plan programs of events or schedules of activities.
- **[Core]** Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
- **[Core]** Resolve customer complaints regarding worker performance or services rendered.
- **[Core]** Store and retrieve equipment, such as vehicles, radios, and ride components.
- **[Core]** Talk to coworkers using electronic devices, such as computers and radios.
- **[Core]** Talk to customers to convey information about events or activities.
- **[Core]** Train workers in company procedures or policy.
- **[Core]** Write and present strategies for recreational facility programming using customer or employee data.
- **[Core]** Write budgets to plan recreational activities or programs.
- **[Supplemental]** Clean equipment and areas of amusement park, cruise ship, or other recreational facility.
- **[Supplemental]** Inspect equipment, such as rides, games, and vehicles, to detect wear and damage.
- **[Supplemental]** Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities.

## Detailed work activities

- Apply bandages, dressings, or splints.
- Assign duties or work schedules to employees.
- Clean equipment or supplies.
- Clean facilities or sites.
- Conduct eligibility or selection interviews.
- Confer with personnel to coordinate business operations.
- Develop organizational policies or programs.
- Exchange information with colleagues.
- Explain regulations, policies, or procedures.
- Explain use of products or services.
- Hire personnel.
- Inspect condition or functioning of facilities or equipment.
- Lead classes or community events.
- Maintain supply or equipment inventories.
- Operate vehicles or material-moving equipment.
- Plan community programs or activities for the general public.
- Plan conferences, programs, or special events.
- Prepare financial documents, reports, or budgets.
- Provide attraction or event information to patrons.
- Reconcile records of sales or other financial transactions.
- Resolve customer complaints or problems.
- Train service staff.