# Competences — retail entrepreneur

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/bf89925d-00a1-4f94-ab3b-2148c887af33).

## Essential

- **analyse data for policy decisions in trade** (skill/competence)
- **build business relationships** (skill/competence)
- **commercial law** (knowledge)
- **control of expenses** (skill/competence)
- **develop business case** (skill/competence)
- **ensure compliance with purchasing and contracting regulations** (skill/competence)
- **guarantee customer satisfaction** (skill/competence)
- **handle financial overviews of the store** (skill/competence)
- **identify suppliers** (skill/competence)
- **implement marketing strategies** (skill/competence)
- **implement sales strategies** (skill/competence)
- **law of obligation** (knowledge)
- **manage financial risk** (skill/competence)
- **manage staff** (skill/competence)
- **monitor company policy** (skill/competence)
- **negotiate sales contracts** (skill/competence)
- **organise product display** (skill/competence)
- **perform customers’ needs analysis** (skill/competence)
- **perform project management** (skill/competence)
- **plan marketing campaigns** (skill/competence)
- **provide customer follow-up services** (skill/competence)
- **recruit employees** (skill/competence)
- **set up pricing strategies** (skill/competence)
- **study sales levels of products** (skill/competence)
- **supervise sales activities** (skill/competence)

## Optional

- accounting techniques (knowledge)
- arrange ordering of products for customers (skill/competence)
- carry out cross merchandising (skill/competence)
- check deliveries on receipt (skill/competence)
- competition law (knowledge)
- comprehend financial business terminology (skill/competence)
- create annual marketing budget (skill/competence)
- e-commerce systems (knowledge)
- ensure point of sale material availability (skill/competence)
- examine merchandise (skill/competence)
- keep records of merchandise delivery (skill/competence)
- maintain financial records (skill/competence)
- maintain relationship with customers (skill/competence)
- maintain relationship with suppliers (skill/competence)
- market pricing (knowledge)
- operate cash register (skill/competence)