--- name: security-guard-supervisor description: "Occupational skill for the role 'security guard supervisor' (also: security chief, security supervisor, commercial security officers supervisor, security guard manager, security guard chief, guard supervisor). Use when the user asks for typical security guard supervisor work such as: Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.; Apprehend or evict trespassers, rule violators, or other security threats from the premises.; Assign security personnel to posts or patrols." --- # Security Guard Supervisor Security guard supervisors monitor and oversee the activities of guards who protect properties from vandalism acts and theft. They assign areas to be patrolled by guards on a regular basis, transfer the individual caught trespassing to police custody and develop safety plans and drills for the buildings and employees under their supervision. ## Core workflow 1. Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons. 2. Apprehend or evict trespassers, rule violators, or other security threats from the premises. 3. Assign security personnel to posts or patrols. 4. Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons. 5. Develop and document security procedures, policies, or standards. 6. Explain company policies and procedures to staff using oral or written communication. 7. Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering. 8. Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity. ## How to use this skill - Read [references/profile.md](references/profile.md) for the occupation profile and scope. - Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory. - Check [references/skills.md](references/skills.md) for essential vs. optional competences. - Check [references/tools.md](references/tools.md) for the software commonly used in this role. ## Key competences (essential) - coordinate patrols - coordinate security - criminal law - detain offenders - ensure law application - ensure public safety and security - execute inspection walkway - liaise with security authorities - maintain facility security systems - manage security equipment - manage the security team - monitor surveillance equipment - practice vigilance - security threats - supervise security at manned access gates ## Hot technologies - Microsoft Access - Microsoft Outlook - Microsoft Office software - Microsoft PowerPoint - Microsoft Excel - Microsoft Word --- *Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/37442765-f7bb-4ccd-9de1-4790296f3d37), O*NET 30.3 (33-1091.00). See manifest.json for licensing/attribution.*