---
name: shop-assistant
description: "Occupational skill for the role 'shop assistant' (also: garden centre shop assistant, filling station shop assistant, senior shop assistant, hypermarket shop assistant, outlet centre shop assistant, museum shop assistant). Use when the user asks for typical shop assistant work such as: typical shop assistant responsibilities"
---

# Shop Assistant

Shop assistants work in shops where they perform assistance duties. The help shopkeepers in their daily work such as ordering and refilling of goods and stock, providing general advice to customers, selling products and maintaining the shop.

## Core workflow


## How to use this skill

- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
- Check [references/tools.md](references/tools.md) for the software commonly used in this role.

## Key competences (essential)

- apply company policies
- carry out order intake
- company policies
- direct customers to merchandise
- examine merchandise
- execute working instructions
- maintain relationship with customers
- maintain relationship with suppliers
- maintain store cleanliness
- notify customers on special offers
- operate cash register
- Order products
- organise product display
- pack merchandise for gifts
- package purchases in bags

## Hot technologies

- Adobe Acrobat
- Adobe Creative Cloud software
- Adobe Illustrator
- Adobe InDesign
- Adobe Photoshop
- Apple macOS
- Apple Safari
- Autodesk AutoCAD
- Eclipse IDE
- Facebook

---
*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/0b15375e-dfdd-4047-9efb-096e0aaee7d2), O*NET 30.3 (41-2031.00, manual nearest match). See manifest.json for licensing/attribution.*