# Tasks & work activities — spa attendant

Source: O*NET 30.3, occupation 39-3093.00 (Locker Room, Coatroom, and Dressing Room Attendants) — manual nearest-occupation mapping via ISCO group 5142; the official ESCO crosswalk has no entry for this ESCO occupation.

## Task statements

- **[Core]** Clean facilities such as floors or locker rooms.
- **[Core]** Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
- **[Core]** Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
- **[Core]** Check supplies to ensure adequate availability, and order new supplies when necessary.
- **[Core]** Refer guest problems or complaints to supervisors.
- **[Supplemental]** Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
- **[Supplemental]** Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
- **[Supplemental]** Operate washing machines and dryers to clean soiled apparel and towels.
- **[Core]** Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
- **[Supplemental]** Procure beverages, food, and other items as requested.
- **[Supplemental]** Activate emergency action plans and administer first aid, as necessary.
- **[Supplemental]** Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
- **[Core]** Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
- **[Supplemental]** Collect soiled linen or clothing for laundering.
- **[Supplemental]** Operate controls that regulate temperatures or room environments.
- **[Supplemental]** Attend to needs of athletic teams in clubhouses.
- **[Supplemental]** Provide assistance to patrons by performing duties such as opening doors or carrying bags.
- **[Supplemental]** Stencil identifying information on equipment.
- **[Supplemental]** Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
- **[Supplemental]** Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
- **[Core]** Maintain a lost-and-found collection.
- **[Supplemental]** Set up various apparatus or athletic equipment.
- **[Supplemental]** Provide or arrange for services such as clothes pressing, cleaning, or repair.

## Detailed work activities

- Administer first aid.
- Arrange services or reservations for patrons.
- Assign resources or facilities to patrons or employees.
- Clean fabrics or apparel.
- Clean facilities or work areas.
- Communicate with management or other staff to resolve problems.
- Distribute resources to patrons or employees.
- Explain regulations, policies, or procedures.
- Handle luggage or other possessions for patrons.
- Help clients get needed services or resources.
- Maintain facilities.
- Maintain supply or equipment inventories.
- Mark materials or objects for identification.
- Monitor availability of equipment or supplies.
- Monitor patron activities to identify problems or potential problems.
- Perform housekeeping duties.
- Prepare operational reports or records.
- Purchase products or services.
- Resolve customer complaints or problems.
- Respond to customer inquiries.
- Set up mechanical equipment.
- Store items.