# Tasks & work activities — system configurator

Source: O*NET 30.3, occupation 15-1244.00 (Network and Computer Systems Administrators) — manual nearest-occupation mapping via ISCO group 2522; the official ESCO crosswalk has no entry for this ESCO occupation.

## Task statements

- **[Core]** Perform data backups and disaster recovery operations.
- **[Core]** Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
- **[Core]** Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- **[Core]** Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.
- **[Core]** Perform routine network startup and shutdown procedures, and maintain control records.
- **[Core]** Design, configure, and test computer hardware, networking software and operating system software.
- **[Core]** Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- **[Core]** Confer with network users about solutions to existing system problems.
- **[Core]** Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.
- **[Core]** Train people in computer system use.
- **[Core]** Load computer tapes and disks, and install software and printer paper or forms.
- **[Core]** Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- **[Core]** Analyze equipment performance records to determine the need for repair or replacement.
- **[Core]** Maintain logs related to network functions, as well as maintenance and repair records.
- **[Supplemental]** Maintain an inventory of parts for emergency repairs.
- **[Core]** Coordinate with vendors and with company personnel to facilitate purchases.
- **[Core]** Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- **[Core]** Configure, monitor, and maintain email applications or virus protection software.
- **[Supplemental]** Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- **[Supplemental]** Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.

## Detailed work activities

- Analyze data to identify or resolve operational problems.
- Analyze project data to determine specifications or requirements.
- Collaborate with others to resolve information technology issues.
- Collect data about customer needs.
- Conduct research to gain information about products or processes.
- Coordinate resource procurement activities.
- Create electronic data backup to prevent loss of information.
- Design integrated computer systems.
- Develop computer or information security policies or procedures.
- Document network-related activities or tasks.
- Document operational activities.
- Identify information technology project resource requirements.
- Implement security measures for computer or information systems.
- Install computer hardware.
- Maintain computer networks to enhance performance and user access.
- Maintain the inventory of equipment.
- Monitor the performance of computer networks.
- Provide technical support for computer network issues.
- Recommend changes to improve computer or information systems.
- Resolve computer network problems.
- Resolve computer software problems.
- Test computer hardware performance.
- Test software performance.
- Train others in computer interface or software use.
- Troubleshoot issues with computer applications or systems.
- Update knowledge about emerging industry or technology trends.