# Competences — tour organiser

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/5b9a678a-7c35-4c50-a804-754b82652ee6).

## Essential

- **apply foreign languages in tourism** (skill/competence)
- **assist clients with special needs** (skill/competence)
- **build a network of suppliers in tourism** (skill/competence)
- **build business relationships** (skill/competence)
- **check travel documentation** (skill/competence)
- **coordinate performance tours** (skill/competence)
- **engage local communities in the management of natural protected areas** (skill/competence)
- **geographical areas relevant to tourism** (knowledge)
- **handle personal identifiable information** (skill/competence)
- **handle veterinary emergencies** (skill/competence)
- **inform tourist groups on logistical times** (skill/competence)
- **liaise with guest facilities providers** (skill/competence)
- **local area tourism industry** (knowledge)
- **maintain customer service** (skill/competence)
- **manage conservation of natural and cultural heritage** (skill/competence)
- **manage health and safety standards** (skill/competence)
- **manage visitor flows in natural protected areas** (skill/competence)
- **organise entry to attractions** (skill/competence)
- **organise transportation of tour groups** (skill/competence)
- **oversee all travel arrangements** (skill/competence)
- **perform services in a flexible manner** (skill/competence)
- **support community-based tourism** (skill/competence)
- **support local tourism** (skill/competence)
- **welcome tour groups** (skill/competence)

## Optional

- augmented reality (knowledge)
- ecotourism (knowledge)
- educate on sustainable tourism (skill/competence)
- ensure infrastructure accessibility (skill/competence)
- improve customer traveling experiences with augmented reality (skill/competence)
- maintain relationship with suppliers (skill/competence)
- participate in tourism events (skill/competence)
- plan medium to long term objectives (skill/competence)
- promote virtual reality travelling experiences (skill/competence)
- read maps (skill/competence)
- self-service technologies in tourism (knowledge)
- tourist resources of a destination for further development (knowledge)
- use different communication channels (skill/competence)
- use e-tourism platforms (skill/competence)
- virtual reality (knowledge)