# Competences — usher

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/7f346896-a4fb-47a1-9572-13398bc297a6).

## Essential

- **check tickets at venue entry** (skill/competence)
- **communicate with customers** (skill/competence)
- **distribute programmes at the venue** (skill/competence)
- **explain features in accommodation venue** (skill/competence)
- **greet guests** (skill/competence)
- **maintain customer service** (skill/competence)
- **monitor guest access** (skill/competence)
- **provide directions to guests** (skill/competence)
- **sell tickets** (skill/competence)

## Optional

- check list of participants (skill/competence)
- clean up after an event (skill/competence)
- control crowd (skill/competence)
- disseminate messages to people (skill/competence)
- fire safety regulations (knowledge)
- handle surveillance equipment (skill/competence)
- hang advertising posters (skill/competence)
- identify security threats (skill/competence)
- liaise with security authorities (skill/competence)
- manage emergency evacuation plans (skill/competence)
- manage lost and found articles (skill/competence)
- operate fire extinguishers (skill/competence)
- practice vigilance (skill/competence)
- prepare premises (skill/competence)
- process payments (skill/competence)
- replace defective devices (skill/competence)
- respond to visitor complaints (skill/competence)
- sell snacks (skill/competence)
- supervise entertainment activities for guests (skill/competence)
- tend to guests with special needs (skill/competence)
- work in shifts (skill/competence)