# Tasks & work activities — wholesale merchant in agricultural raw materials, seeds and animal feeds

Source: O*NET 30.3, occupation 41-4012.00 (Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products) — manual nearest-occupation mapping via ISCO group 3324; the official ESCO crosswalk has no entry for this ESCO occupation.

## Task statements

- **[Core]** Prepare sales contracts and order forms.
- **[Supplemental]** Negotiate details of contracts and payments.
- **[Core]** Answer customers' questions about products, prices, availability, product uses, and credit terms.
- **[Core]** Recommend products to customers, based on customers' needs and interests.
- **[Core]** Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- **[Core]** Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- **[Core]** Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
- **[Supplemental]** Prepare drawings, estimates, and bids that meet specific customer needs.
- **[Core]** Provide customers with product samples and catalogs.
- **[Core]** Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
- **[Supplemental]** Arrange and direct delivery and installation of products and equipment.
- **[Core]** Monitor market conditions, product innovations, and competitors' products, prices, and sales.
- **[Core]** Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
- **[Supplemental]** Obtain credit information about prospective customers.
- **[Supplemental]** Forward orders to manufacturers.
- **[Supplemental]** Check stock levels and reorder merchandise as necessary.
- **[Supplemental]** Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
- **[Supplemental]** Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.

## Detailed work activities

- Advise customers on the use of products or services.
- Answer customer questions about goods or services.
- Arrange delivery of goods or services.
- Contact current or potential customers to promote products or services.
- Coordinate sales campaigns.
- Demonstrate products to consumers.
- Develop proposals for current or prospective customers.
- Distribute promotional literature or samples to customers.
- Estimate costs or terms of sales.
- Explain technical product or service information to customers.
- Identify potential customers.
- Maintain records of sales or other business transactions.
- Monitor inventories of products or materials.
- Monitor market conditions or trends.
- Negotiate prices or other sales terms.
- Order materials, supplies, or equipment.
- Prepare drawings or diagrams of products or services.
- Prepare financial documents, reports, or budgets.
- Prepare sales or other contracts.
- Purchase stocks of merchandise or supplies.
- Recommend products or services to customers.
- Send information, materials or documentation.
- Set up merchandise displays.
- Stock products or parts.
- Study product information to acquire professional knowledge.
- Verify customer credit information.