# Competences — youth centre manager

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/f5576c5b-8d03-4a3d-9cb7-b8c4ac07a7ef).

## Essential

- **accept own accountability** (skill/competence)
- **accounting techniques** (knowledge)
- **address problems critically** (skill/competence)
- **adhere to organisational guidelines** (skill/competence)
- **adolescent psychological development** (knowledge)
- **advocate for others** (skill/competence)
- **advocate for social service users** (skill/competence)
- **analyse community needs** (skill/competence)
- **apply decision making within social work** (skill/competence)
- **apply holistic approach within social services** (skill/competence)
- **apply quality standards in social services** (skill/competence)
- **apply socially just working principles** (skill/competence)
- **apply strategic thinking** (skill/competence)
- **assess social service users' situation** (skill/competence)
- **budgetary principles** (knowledge)
- **build business relationships** (skill/competence)
- **build community relations** (skill/competence)
- **build helping relationship with social service users** (skill/competence)
- **business management principles** (knowledge)
- **carry out social work research** (skill/competence)
- **communicate professionally with colleagues in other fields** (skill/competence)
- **communicate with social service users** (skill/competence)
- **comply with legislation in social services** (skill/competence)
- **consider economic criteria in decision making** (skill/competence)
- **contribute to protecting individuals from harm** (skill/competence)
- **cooperate at inter-professional level** (skill/competence)
- **corporate social responsibility** (knowledge)
- **customer service** (knowledge)
- **deliver social services in diverse cultural communities** (skill/competence)
- **demonstrate leadership in social service cases** (skill/competence)
- **develop a pedagogical concept** (skill/competence)
- **ensure compliance with policies** (skill/competence)
- **establish daily priorities** (skill/competence)
- **evaluate social work program's impact** (skill/competence)
- **evaluate staff performance in social work** (skill/competence)
- **follow health and safety precautions in social care practices** (skill/competence)
- **impact of social contexts on health** (knowledge)
- **implement marketing strategies** (skill/competence)
- **influence policy makers on social service issues** (skill/competence)
- **involve service users and carers in care planning** (skill/competence)
- **legal requirements in the social sector** (knowledge)
- **listen actively** (skill/competence)
- **maintain records of work with service users** (skill/competence)
- **manage accounts** (skill/competence)
- **manage budgets for social services programs** (skill/competence)
- **manage ethical issues within social services** (skill/competence)
- **manage fundraising activities** (skill/competence)
- **manage government funding** (skill/competence)
- **manage health and safety standards** (skill/competence)
- **manage social crisis** (skill/competence)
- **manage staff** (skill/competence)
- **manage stress in the work place** (skill/competence)
- **monitor regulations in social services** (skill/competence)
- **perform public relations** (skill/competence)
- **perform risk analysis** (skill/competence)
- **prevent social problems** (skill/competence)
- **promote social change** (skill/competence)
- **provide safeguarding to individuals** (skill/competence)
- **psychology** (knowledge)
- **relate empathetically** (skill/competence)
- **report on social development** (skill/competence)
- **review social service plan** (skill/competence)
- **set organisational policies** (skill/competence)
- **social justice** (knowledge)
- **social sciences** (knowledge)
- **undertake continuous professional development in social work** (skill/competence)
- **use person-centred planning** (skill/competence)
- **work in a multicultural environment in health care** (skill/competence)

## Optional

- analyse goal progress (skill/competence)
- apply change management (skill/competence)
- apply conflict management (skill/competence)
- apply organisational techniques (skill/competence)
- communicate about youth's well-being (skill/competence)
- cooperate with professionals (skill/competence)
- develop professional network (skill/competence)
- establish collaborative relations (skill/competence)
- liaise with local authorities (skill/competence)
- maintain relationships with government agencies (skill/competence)
- pedagogy (knowledge)
- present reports (skill/competence)
- promote inclusion (skill/competence)
- promote social awareness (skill/competence)
- promote the safeguarding of young people (skill/competence)
- show intercultural awareness (skill/competence)
- work within communities (skill/competence)