# Competences — youth information worker

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/094e04fd-3039-4615-850b-b232794f84f5).

## Essential

- **address problems critically** (skill/competence)
- **apply quality standards in youth services** (skill/competence)
- **assess the development of youth** (skill/competence)
- **collaborate through digital technologies** (skill/competence)
- **communicate professionally with colleagues in other fields** (skill/competence)
- **communicate with youth** (skill/competence)
- **communication principles** (knowledge)
- **cooperate with professionals** (skill/competence)
- **develop non-formal educational activities** (skill/competence)
- **develop professional network** (skill/competence)
- **empower young people** (skill/competence)
- **establish connections with young people** (skill/competence)
- **exercise patience** (skill/competence)
- **give constructive feedback** (skill/competence)
- **identify customer's needs** (skill/competence)
- **identify information needs of young people** (skill/competence)
- **listen actively** (skill/competence)
- **maintain privacy** (skill/competence)
- **maintain updated professional knowledge** (skill/competence)
- **manage data, information and digital content** (skill/competence)
- **manage youth information services** (skill/competence)
- **media and information literacy** (knowledge)
- **mentor individuals** (skill/competence)
- **organise information services** (skill/competence)
- **project management** (knowledge)
- **provide information** (skill/competence)
- **provide youth information counselling** (skill/competence)
- **reach out to diverse youth** (skill/competence)
- **social media management** (knowledge)
- **support the autonomy of young people** (skill/competence)
- **support the positiveness of youths** (skill/competence)
- **train employees** (skill/competence)
- **write work-related reports** (skill/competence)
- **youth work principles** (knowledge)
- **youth-centred approach** (knowledge)

## Optional