# Competences — administrative assistant

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/044d78cc-f62f-4532-83a5-8e04f2889652).

## Essential

- **company policies** (knowledge)
- **disseminate general corporate information** (skill/competence)
- **disseminate internal communications** (skill/competence)
- **disseminate messages to people** (skill/competence)
- **draft corporate emails** (skill/competence)
- **ensure proper document management** (skill/competence)
- **file documents** (skill/competence)
- **fill out forms** (skill/competence)
- **handle mail** (skill/competence)
- **keep task records** (skill/competence)
- **maintain statutory books** (skill/competence)
- **manage digital documents** (skill/competence)
- **organise business documents** (skill/competence)
- **organise facilities for office personnel** (skill/competence)
- **perform business research** (skill/competence)
- **perform office routine activities** (skill/competence)
- **plan schedule** (skill/competence)
- **use microsoft office** (skill/competence)
- **use office systems** (skill/competence)
- **use spreadsheets software** (skill/competence)

## Optional

- accounting techniques (knowledge)
- business communication (knowledge)
- coordinate events (skill/competence)
- create import-export commercial documentation (skill/competence)
- deliver correspondence (skill/competence)
- fix meetings (skill/competence)
- handle petty cash (skill/competence)
- issue sales invoices (skill/competence)
- liaise with managers (skill/competence)
- maintain internal communication systems (skill/competence)
- maintain inventory of office supplies (skill/competence)
- manage personnel agenda (skill/competence)
- monitor staff absences (skill/competence)
- organise travel arrangements for staff (skill/competence)
- prepare presentation material (skill/competence)
- process commissioned instructions (skill/competence)
- provide customer follow-up services (skill/competence)
- respect data protection principles (skill/competence)
- speak different languages (skill/competence)
- transcription methods (knowledge)
- use personal organization software (skill/competence)