# Tools & technology — ICT resilience manager

Source: O*NET 30.3 'Software Skills' for 13-1199.04.

| Software | Category | Hot technology |
|---|---|---|
| Atlassian JIRA | Content workflow software | yes |
| Teradata Database | Data base management system software | yes |
| Microsoft Access | Data base user interface and query software | yes |
| Microsoft SQL Server | Data base user interface and query software | yes |
| ServiceNow | Data base user interface and query software | yes |
| Structured query language SQL | Data base user interface and query software | yes |
| Adobe Acrobat | Document management software | yes |
| Microsoft SharePoint | Document management software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Visio | Process mapping and design software | yes |
| Atlassian Confluence | Project management software | yes |
| Microsoft Project | Project management software | yes |
| Oracle Primavera Enterprise Project Portfolio Management | Project management software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Word | Word processing software | yes |
| Enterprise backup systems | Backup or archival software |  |
| Actuate BIRT | Business intelligence and data analysis software |  |
| Jaspersoft Business Intelligence Suite | Business intelligence and data analysis software |  |
| Emergency notification system software | Communications server software |  |
| MIR3 Intelligent Notification | Communications server software |  |
| SAP Crystal Reports | Data base reporting software |  |
| Microsoft SharePoint Server | Document management software |  |
| Business continuity software | Enterprise resource planning ERP software |  |
| CA Clarity PPM | Enterprise resource planning ERP software |  |
| COOP Systems myCOOP | Enterprise resource planning ERP software |  |
| EMC RSA Archer Business Continuity Management | Enterprise resource planning ERP software |  |
| Oracle JD Edwards EnterpriseOne | Enterprise resource planning ERP software |  |
| RecoveryPlanner RPX | Enterprise resource planning ERP software |  |
| Strategic BCP ResilienceONE | Enterprise resource planning ERP software |  |
| Sungard Assurance | Enterprise resource planning ERP software |  |
| Virtual Corporation Sustainable Planner | Enterprise resource planning ERP software |  |
| Web browser software | Internet browser software |  |
| Local area network LAN software | LAN software |  |
| SunGard NotiFind | Network operation system software |  |
| Computer operating systems | Operating system software |  |
| Mentimeter | Presentation software |  |