# Occupation profile — after-sales service technician

- **ESCO URI:** http://data.europa.eu/esco/occupation/98e58946-3227-4f6c-a5d1-5892fe76883d
- **ESCO code:** 2433.1
- **ISCO-08 group:** 2433 — Technical and medical sales professionals (excluding ICT)
- **O*NET-SOC:** 49-9099.00 — Installation, Maintenance, and Repair Workers, All Other (match: closeMatch)

## Description (ESCO)

After-sales service technicians provide after-sales service support to customers, such as the installation, maintenance and repair of the sold products. They take corrective actions to ensure customers’ satisfaction, resolve technical product-related issues and write customer summary reports.

## Definition

nan

## Alternative labels

- after-sales support technician
- field technician
- workshop technician
- sales support technician
- help-desk technician
- after-sales installation technician
- after-sales rectification technician
- after-sales team member
- after-sales repair technician
- customer service technician
- after-sales maintenance technician
- field support technician