# Competences — hospitality establishment security officer

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/ebb4061a-906f-45fe-b4c0-a871c11f6fab).

## Essential

- **comply with food safety and hygiene** (skill/competence)
- **create solutions to problems** (skill/competence)
- **deal with unforeseen incidents in hospitality** (skill/competence)
- **detain offenders** (skill/competence)
- **detect drug abuse** (skill/competence)
- **ensure cross-department cooperation** (skill/competence)
- **ensure hotel security** (skill/competence)
- **handle surveillance equipment** (skill/competence)
- **human dynamics as part of hospitality security** (knowledge)
- **legal use-of-force** (knowledge)
- **maintain incident reporting records** (skill/competence)
- **manage budgets** (skill/competence)
- **manage emergency evacuation plans** (skill/competence)
- **manage health and safety standards** (skill/competence)
- **manage outsourced security** (skill/competence)
- **manage security equipment** (skill/competence)
- **manage staff** (skill/competence)
- **monitor work for special events** (skill/competence)
- **perform internal investigations** (skill/competence)
- **protect important clients** (skill/competence)
- **undertake employee screening** (skill/competence)

## Optional

- assist clients with special needs (skill/competence)
- develop working procedures (skill/competence)
- ensure protection of car parking (skill/competence)
- ensure the privacy of guests (skill/competence)
- handle customer complaints (skill/competence)
- maintain customer service (skill/competence)
- plan medium to long term objectives (skill/competence)
- plan shifts of employees (skill/competence)
- procure hospitality products (skill/competence)
- set payment handling strategies (skill/competence)
- set standards for handling valuables (skill/competence)
- tend to clients' personal items (skill/competence)