# Competences — ICT quality assurance manager Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/a28dff76-74df-46ee-929f-d1fffbb63cd7). ## Essential - **attend to detail in preparation for audits** (skill/competence) - **attend to ICT systems quality** (skill/competence) - **comply with legal regulations** (skill/competence) - **execute software tests** (skill/competence) - **ICT process quality models** (knowledge) - **ICT quality policy** (knowledge) - **implement strategic planning** (skill/competence) - **internal risk management policy** (knowledge) - **levels of software testing** (knowledge) - **oversee quality control** (skill/competence) - **perform quality audits** (skill/competence) - **provide software testing documentation** (skill/competence) - **quality assurance methodologies** (knowledge) - **quality standards** (knowledge) - **set quality assurance objectives** (skill/competence) - **software anomalies** (knowledge) ## Optional - Agile project management (knowledge) - application usability (knowledge) - apply information security policies (skill/competence) - coordinate technological activities (skill/competence) - data quality assessment (knowledge) - database quality standards (knowledge) - define data quality criteria (skill/competence) - define technology strategy (skill/competence) - develop automated software tests (skill/competence) - develop information standards (skill/competence) - ICT project management methodologies (knowledge) - ICT security legislation (knowledge) - identify customer requirements (skill/competence) - identify ICT system weaknesses (skill/competence) - implement ICT security policies (skill/competence) - lean project management (knowledge) - manage data (skill/competence) - Process-based management (knowledge) - provide technical training (skill/competence) - systems development life-cycle (knowledge) - track key performance indicators (skill/competence) - usability engineering (knowledge) - use different communication channels (skill/competence)