# Competences — quick service restaurant crew member

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/96a0d8d3-d4a6-473d-80d6-b5dbadde940a).

## Essential

- **check deliveries on receipt** (skill/competence)
- **clean surfaces** (skill/competence)
- **comply with food safety and hygiene** (skill/competence)
- **execute opening and closing procedures** (skill/competence)
- **greet guests** (skill/competence)
- **maintain customer service** (skill/competence)
- **maintain personal hygiene standards** (skill/competence)
- **prepare orders** (skill/competence)
- **prepare ready-made dishes** (skill/competence)
- **present menus** (skill/competence)
- **process payments** (skill/competence)
- **take food and beverage orders from customers** (skill/competence)
- **upsell products** (skill/competence)
- **use cooking techniques** (skill/competence)
- **use reheating techniques** (skill/competence)
- **work in a hospitality team** (skill/competence)

## Optional

- devise special promotions (skill/competence)
- educate customers on coffee varieties (skill/competence)
- educate customers on tea varieties (skill/competence)
- monitor stock level (skill/competence)
- prepare sandwiches (skill/competence)
- receive kitchen supplies (skill/competence)
- store kitchen supplies (skill/competence)
- take drive-through orders (skill/competence)