# Competences — supermarket manager

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/b7744a45-a4ce-4037-b679-3d2377e17f31).

## Essential

- **adhere to organisational guidelines** (skill/competence)
- **cold chain** (knowledge)
- **control of expenses** (skill/competence)
- **design indicators for food waste reduction** (skill/competence)
- **develop food waste reduction strategies** (skill/competence)
- **employment law** (knowledge)
- **enforce regulations of selling alcoholic beverages to minors** (skill/competence)
- **enforce regulations of selling tobacco to minors** (skill/competence)
- **ensure compliance with purchasing and contracting regulations** (skill/competence)
- **maintain relationship with customers** (skill/competence)
- **maintain relationship with suppliers** (skill/competence)
- **manage budgets** (skill/competence)
- **manage staff** (skill/competence)
- **manage the store image** (skill/competence)
- **manage theft prevention** (skill/competence)
- **maximise sales revenues** (skill/competence)
- **measure customer feedback** (skill/competence)
- **medicines for self-medication** (knowledge)
- **monitor customer service** (skill/competence)
- **monitor proper product handling** (skill/competence)
- **negotiate sales contracts** (skill/competence)
- **oversee promotional sales prices** (skill/competence)
- **perform market research** (skill/competence)
- **perform procurement processes** (skill/competence)
- **recruit employees** (skill/competence)
- **sales activities** (knowledge)
- **set sales goals** (skill/competence)
- **study sales levels of products** (skill/competence)
- **supervise merchandise displays** (skill/competence)
- **train staff to reduce food waste** (skill/competence)

## Optional

- assess supplier risks (skill/competence)
- coach team on visual merchandising (skill/competence)
- conduct research on food waste prevention (skill/competence)
- cyber security (knowledge)
- ensure compliance with warranty contracts (skill/competence)
- examine merchandise (skill/competence)
- food waste monitoring systems (knowledge)
- identify suppliers (skill/competence)
- implement marketing strategies (skill/competence)
- implement sales strategies (skill/competence)
- keep up with trends (skill/competence)
- manage inventory (skill/competence)
- produce sales reports (skill/competence)
- train employees (skill/competence)
- use internet to increase sales (skill/competence)
- use resource-efficient technologies in hospitality (skill/competence)