# Tasks & work activities — trolley bus driver

Source: O*NET 30.3, occupation 53-3053.00 (Shuttle Drivers and Chauffeurs).

## Task statements

- **[Core]** Arrange to pick up particular customers or groups on a regular schedule.
- **[Core]** Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
- **[Core]** Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
- **[Core]** Complete accident reports when necessary.
- **[Core]** Comply with traffic regulations to operate vehicles in a safe and courteous manner.
- **[Core]** Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
- **[Core]** Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
- **[Core]** Maintain knowledge of first-aid procedures.
- **[Core]** Notify dispatchers or company mechanics of vehicle problems.
- **[Core]** Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
- **[Core]** Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
- **[Core]** Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
- **[Core]** Pick up or meet passengers according to requests, appointments, or schedules.
- **[Core]** Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
- **[Core]** Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
- **[Core]** Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
- **[Core]** Read maps and follow written and verbal geographic directions.
- **[Core]** Record vehicle routes.
- **[Core]** Regulate heating, lighting, and ventilation systems for passenger comfort.
- **[Core]** Report any vehicle malfunctions or needed repairs.
- **[Core]** Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
- **[Core]** Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
- **[Core]** Vacuum and clean interiors, and wash and polish exteriors of automobiles.
- **[Supplemental]** Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
- **[Supplemental]** Perform errands for customers or employers, such as delivering or picking up mail and packages.
- **[Supplemental]** Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.

## Detailed work activities

- Assist customers to ensure comfort or safety.
- Assist passengers during vehicle boarding.
- Clean vehicles or vehicle components.
- Collect fares or payment from customers.
- Communicate with others to coordinate vehicle movement.
- Drive passenger vehicles.
- Follow safety procedures for vehicle operation.
- Greet customers, patrons, or visitors.
- Inspect motor vehicles.
- Maintain professional knowledge or certifications.
- Maintain vehicles in good working condition.
- Move materials, equipment, or supplies.
- Notify others of emergencies, problems, or hazards.
- Prepare accident or incident reports.
- Provide transportation information to passengers or customers.
- Read maps to determine routes.
- Receive information or instructions for performing work assignments.
- Record operational details of travel.
- Report vehicle or equipment malfunctions.
- Schedule operational activities.