# Competences — vehicle maintenance supervisor

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/264b00c9-84d0-4dc9-b590-aed2cea2b904).

## Essential

- **apply health and safety standards** (skill/competence)
- **car controls** (knowledge)
- **drive vehicles** (skill/competence)
- **ensure compliance with warranty contracts** (skill/competence)
- **follow procedures to control substances hazardous to health** (skill/competence)
- **guarantee customer satisfaction** (skill/competence)
- **identify vehicles service requirements** (skill/competence)
- **maintain records of financial transactions** (skill/competence)
- **manage claims process** (skill/competence)
- **manage staff** (skill/competence)
- **managing a business with great care** (skill/competence)
- **monitor vehicle maintenance activities** (skill/competence)
- **monitor vehicle repairs** (skill/competence)
- **order supplies for vehicle maintenance and repair** (skill/competence)
- **plan employees work in vehicle maintenance** (skill/competence)
- **provide customer follow-up services** (skill/competence)
- **provide customer information related to repairs** (skill/competence)
- **teamwork principles** (knowledge)
- **types of vehicles** (knowledge)

## Optional

- electrical wiring plans (knowledge)
- keep stock records (skill/competence)
- maintain vehicle records (skill/competence)
- maintain work area cleanliness (skill/competence)
- manage budgets (skill/competence)
- mechanics (knowledge)
- operate cash register (skill/competence)
- quality standards (knowledge)
- think proactively (skill/competence)
- train employees (skill/competence)