# Competences — volunteer mentor

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/1f13d8c3-f601-4d3b-adc8-c8d52e0c15d5).

## Essential

- **advocate for others** (skill/competence)
- **assist clients with personal development** (skill/competence)
- **brief volunteers** (skill/competence)
- **capacity building** (knowledge)
- **coach young people** (skill/competence)
- **communication** (knowledge)
- **data protection** (knowledge)
- **demonstrate leadership in social service cases** (skill/competence)
- **develop a coaching style** (skill/competence)
- **empower social service users** (skill/competence)
- **empower young people** (skill/competence)
- **facilitate teamwork between students** (skill/competence)
- **give constructive feedback** (skill/competence)
- **health and safety regulations** (knowledge)
- **listen actively** (skill/competence)
- **maintain professional boundaries in social work** (skill/competence)
- **mentor individuals** (skill/competence)
- **observe confidentiality** (skill/competence)
- **relate empathetically** (skill/competence)
- **show intercultural awareness** (skill/competence)
- **use communication techniques** (skill/competence)
- **validation of learning acquired through volunteering** (knowledge)

## Optional

- coaching techniques (knowledge)
- communicate with youth (skill/competence)
- data analytics (knowledge)
- personal reflection techniques based on feedback (knowledge)
- sustainable development goals (knowledge)
- train employees (skill/competence)
- types of digital badges (knowledge)