---
name: warehouse-worker
description: "Occupational skill for the role 'warehouse worker' (also: order clerk, warehouse packager, warehouse picker, packer, warehouse operator, order picker). Use when the user asks for typical warehouse worker work such as: Complete order receipts.; Obtain merchandise from bins or shelves.; Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise."
---

# Warehouse Worker

Warehouse workers execute the accurate handling, packing and storage of materials in a warehouse. They receive goods, label them, check quality, store the goods and document any damage. Warehouse workers also monitor stock levels of items, keep inventory and ship goods.

## Core workflow

1. Complete order receipts.
2. Obtain merchandise from bins or shelves.
3. Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
4. Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
5. Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
6. Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
7. Answer customers' questions about merchandise and advise customers on merchandise selection.
8. Receive and count stock items, and record data manually or on computer.

## How to use this skill

- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
- Check [references/tools.md](references/tools.md) for the software commonly used in this role.

## Key competences (essential)

- apply techniques for stacking goods into containers
- assist in the movement of heavy loads
- check for damaged items
- clean industrial containers
- control of expenses
- dispatch order processing
- follow stock control instructions
- follow verbal instructions
- handle paperwork related to warehouse stock
- handle shipment paperwork
- have computer literacy
- have spatial awareness
- identify damaged goods before shipment
- implement efficiency plans for logistics operations
- lift heavy weights

## Hot technologies

- Microsoft Access
- Microsoft Outlook
- SAP software
- Apple Safari
- Microsoft Edge
- Mozilla Firefox
- Microsoft Office software
- Microsoft Windows
- Microsoft Excel
- Google Docs

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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/bea705fe-06ac-4147-b8e0-6e8ac1208d8f), O*NET 30.3 (53-7065.00). See manifest.json for licensing/attribution.*