# Competences — animal facility manager

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/93dfef83-579c-4bef-b0ba-d41ee9cbda85).

## Essential

- **apply strategic thinking** (skill/competence)
- **customer relationship management** (knowledge)
- **develop visitor engagement strategies** (skill/competence)
- **environmental legislation** (knowledge)
- **implement strategic management** (skill/competence)
- **manage budgets** (skill/competence)
- **manage teamwork** (skill/competence)
- **manage zoo staff** (skill/competence)
- **organise zoological exhibitions** (skill/competence)
- **oversee animal management** (skill/competence)
- **perform project management** (skill/competence)
- **read zoo reports** (skill/competence)
- **respond to visitor complaints** (skill/competence)
- **speak about your work in public** (skill/competence)
- **speak different languages** (skill/competence)
- **work effectively with animal-related organisations** (skill/competence)
- **zoo community** (knowledge)
- **zoo exhibit design** (knowledge)
- **zoo regulations** (knowledge)

## Optional

- study a collection (skill/competence)

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## Market evidence (job-ad analysis, 64 ads, as of 2026-07-08)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Hard skills

- animal handling — **28 %**
- record keeping — **20 %**

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