# Competences — casino cashier

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/961cbd1f-2a9b-4756-b227-67a1c23c94b6).

## Essential

- **apply numeracy skills** (skill/competence)
- **carry out inventory control accuracy** (skill/competence)
- **communicate with customers** (skill/competence)
- **exchange money for chips** (skill/competence)
- **focus on service** (skill/competence)
- **follow ethical code of conduct of gambling** (skill/competence)
- **handle cash flow** (skill/competence)
- **handle customer complaints** (skill/competence)
- **handle incidents** (skill/competence)
- **keep task records** (skill/competence)
- **monitor casino finances** (skill/competence)
- **operate cash register** (skill/competence)
- **prevent money laundering in gambling** (skill/competence)
- **process payments** (skill/competence)
- **show good manners with players** (skill/competence)

## Optional

- apply company policies (skill/competence)
- casino policies (knowledge)
- communicate gambling rules (skill/competence)
- company policies (knowledge)
- legal standards in gambling (knowledge)
- monitor check-out point (skill/competence)
- monitor gaming room (skill/competence)
- report to gaming manager (skill/competence)

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## Market evidence (job-ad analysis, 24 ads, as of 2026-07-10)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Hard skills

- cash handling — **83 %**
- customer service — **29 %**
- regulatory compliance — **21 %**
- credit application processing — **21 %**
- transaction processing — **17 %**
- data entry — **17 %**

### Responsibilities

- chip exchange — **17 %**

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