# Competences — casino gaming manager

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/eb198788-0b99-4583-a7c5-0139ff9f91ad).

## Essential

- **apply conflict management** (skill/competence)
- **casino game rules** (knowledge)
- **casino policies** (knowledge)
- **company policies** (knowledge)
- **ensure legal gaming** (skill/competence)
- **follow ethical code of conduct of gambling** (skill/competence)
- **follow safety precautions in a gaming room** (skill/competence)
- **manage a team** (skill/competence)
- **manage casino** (skill/competence)
- **manage casino facilities** (skill/competence)
- **monitor casino finances** (skill/competence)
- **monitor gaming room** (skill/competence)
- **perform multiple tasks at the same time** (skill/competence)

## Optional

- assertiveness (knowledge)
- communicate with customers (skill/competence)
- establish gaming policies (skill/competence)
- evaluate employees (skill/competence)
- handle game complaints (skill/competence)
- maintain gaming equipment (skill/competence)
- quality standards (knowledge)
- report gaming incidents (skill/competence)
- schedule gaming tables (skill/competence)
- supervise casino staff (skill/competence)