# Competences — gaming dealer

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/fb1a7aab-1e33-4712-b8e0-d335243aba58).

## Essential

- **attract gamers** (skill/competence)
- **casino game rules** (knowledge)
- **casino policies** (knowledge)
- **communicate with customers** (skill/competence)
- **conduct gambling games** (skill/competence)
- **deal cards** (skill/competence)
- **focus on service** (skill/competence)
- **follow ethical code of conduct of gambling** (skill/competence)
- **follow safety precautions in a gaming room** (skill/competence)
- **identify customer's needs** (skill/competence)
- **maintain game area** (skill/competence)
- **operate games** (skill/competence)
- **participate in games for player distribution** (skill/competence)
- **promote company** (skill/competence)
- **redistribute wagered money** (skill/competence)
- **report to gaming manager** (skill/competence)
- **responsible gambling** (knowledge)
- **show diplomacy** (skill/competence)
- **show good manners with players** (skill/competence)
- **train dealers in gaming** (skill/competence)

## Optional

- adapt to changing situations (skill/competence)
- apply gaming psychology (skill/competence)
- apply knowledge of human behaviour (skill/competence)
- compute results of games (skill/competence)
- deal with public (skill/competence)
- exchange money for chips (skill/competence)
- manage personal professional development (skill/competence)
- place bets (skill/competence)
- process payments (skill/competence)

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## Market evidence (job-ad analysis, 48 ads, as of 2026-07-12)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Hard skills

- customer service — **46 %**
- game dealing — **46 %**
- cash handling — **35 %**
- table game dealing — **27 %**

### Responsibilities

- asset protection — **21 %**

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