# Tools & technology — hotel concierge

Source: O*NET 30.3 'Software Skills' for 43-4081.00.

| Software | Category | Hot technology |
|---|---|---|
| Yardi software | Data base user interface and query software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Facebook | Web page creation and editing software | yes |
| Microsoft Word | Word processing software | yes |
| Incident tracking software | Data base user interface and query software |  |
| Property management system PMS software | Data base user interface and query software |  |
| Microsoft Publisher | Desktop publishing software |  |
| ASI FrontDesk | Facilities management software |  |
| InnQuest roomMaster | Facilities management software |  |
| Ramesys Hospitality | Facilities management software |  |
| Resort Data Processing | Facilities management software |  |
| Delphi Technology | Financial analysis software |  |
| Blink | Instant messaging software |  |

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## Market evidence (job-ad analysis, 20 ads, as of 2026-07-12)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Tools

- Microsoft Office — **25 %**

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