# Competences — human resources assistant

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/d8ed1703-9c03-4ea0-83cc-b6169bc54ffd).

## Essential

- **administer appointments** (skill/competence)
- **apply company policies** (skill/competence)
- **assess character** (skill/competence)
- **communicate by telephone** (skill/competence)
- **document interviews** (skill/competence)
- **fix meetings** (skill/competence)
- **hire human resources** (skill/competence)
- **identify with the company's goals** (skill/competence)
- **job market offers** (knowledge)
- **listen actively** (skill/competence)
- **maintain professional administration** (skill/competence)
- **manage payroll reports** (skill/competence)
- **observe confidentiality** (skill/competence)
- **profile people** (skill/competence)
- **support managers** (skill/competence)
- **use communication techniques** (skill/competence)
- **write work-related reports** (skill/competence)

## Optional

- advertising techniques (knowledge)
- apply knowledge of human behaviour (skill/competence)
- assist employee health programmes (skill/competence)
- business communication (knowledge)
- coach employees (skill/competence)
- disseminate messages to people (skill/competence)
- employment law (knowledge)
- ensure gender equality in the workplace (skill/competence)
- gather feedback from employees (skill/competence)
- human resource management (knowledge)
- human resources department processes (knowledge)
- identify necessary human resources (skill/competence)
- interview people (skill/competence)
- introduce new employees (skill/competence)
- labour legislation (knowledge)
- manage employee complaints (skill/competence)
- manage payroll (skill/competence)
- negotiate employment agreements (skill/competence)
- negotiate with employment agencies (skill/competence)
- recruit employees (skill/competence)
- support employability of people with disabilities (skill/competence)

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## Market evidence (job-ad analysis, 14 ads, as of 2026-07-12)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Hard skills

- data entry — **50 %**
- benefits administration — **29 %**
- recruitment — **29 %**
- report generation — **14 %**
- report preparation — **14 %**
- recruiting — **14 %**
- customer service — **14 %**
- data analysis — **14 %**
- hr administration — **14 %**

### Methods

- new hire orientation — **14 %**

### Responsibilities

- employee communication — **21 %**
- interview coordination — **14 %**
- interview scheduling — **14 %**
- job posting — **14 %**
- answering phone calls — **14 %**

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