# Competences — membership administrator

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/0a3c2d5b-e1f9-4200-9288-62bf3fed3310).

## Essential

- **complete membership administration** (skill/competence)
- **customer service** (knowledge)
- **develop professional network** (skill/competence)
- **manage members** (skill/competence)
- **manage membership database** (skill/competence)
- **perform clerical duties** (skill/competence)
- **perform office routine activities** (skill/competence)
- **provide membership service** (skill/competence)
- **recruit members** (skill/competence)
- **sales strategies** (knowledge)
- **use communication techniques** (skill/competence)

## Optional

- deal with pressure from unexpected circumstances (skill/competence)
- develop campaigns (skill/competence)
- handle complaints (skill/competence)
- handle customer complaints (skill/competence)
- make independent operating decisions (skill/competence)
- meet deadlines (skill/competence)
- office software (knowledge)
- process payments (skill/competence)
- stimulate creative processes (skill/competence)
- write leaflets (skill/competence)
- write work-related reports (skill/competence)

<!-- market-evidence -->

## Market evidence (job-ad analysis, 17 ads, as of 2026-07-17)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Hard skills

- customer service — **41 %**
- data entry — **41 %**
- record maintenance — **18 %**

### Responsibilities

- member communication — **24 %**
- customer communication — **18 %**

<!-- market-evidence -->