# Tasks & work activities — pawnbroker

Source: O*NET 30.3, occupation 39-3011.00 (Gambling Dealers) — manual nearest-occupation mapping via ISCO group 4213; the official ESCO crosswalk has no entry for this ESCO occupation.

## Task statements

- **[Supplemental]** Supervise staff and monitor gambling tables to ensure security of the game.
- **[Core]** Greet customers and make them feel welcome.
- **[Core]** Exchange paper currency for playing chips or coin money.
- **[Core]** Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
- **[Core]** Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.
- **[Core]** Conduct gambling games, such as dice, roulette, cards, or keno, following all applicable rules and regulations.
- **[Core]** Check to ensure that all players have placed bets before play begins.
- **[Core]** Stand behind a gaming table and deal the appropriate number of cards to each player.
- **[Core]** Inspect cards and equipment to be used in games to ensure that they are in good condition.
- **[Core]** Start and control games and gaming equipment, and announce winning numbers or colors.
- **[Core]** Open and close cash floats and game tables.
- **[Core]** Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.
- **[Core]** Apply rule variations to card games such as poker, in which players bet on the value of their hands.
- **[Core]** Receive, verify, and record patrons' cash wagers.
- **[Core]** Answer questions about game rules and casino policies.
- **[Core]** Refer patrons to gaming cashiers to collect winnings.
- **[Core]** Work as part of a team of dealers in games, such as baccarat or craps.
- **[Supplemental]** Participate in games for gambling establishments to provide the minimum complement of players at a table.
- **[Supplemental]** Seat patrons at gaming tables.
- **[Supplemental]** Prepare collection reports for submission to supervisors.
- **[Supplemental]** Train new dealers.

## Detailed work activities

- Compute gaming wins and losses.
- Conduct amusement or gaming activities.
- Conduct gaming transactions.
- Greet customers, patrons, or visitors.
- Inspect equipment to ensure proper functioning.
- Maintain financial or account records.
- Monitor operational quality or safety.
- Operate gaming equipment.
- Prepare operational reports or records.
- Refer customers to appropriate personnel.
- Respond to customer inquiries.
- Supervise service workers.
- Train service staff.
- Usher patrons to seats or exits.