---
name: postman-postwoman
description: "Occupational skill for the role 'postman/postwoman' (also: courier, in house courier, bike courier, motorcycle messenger, postman, postwoman). Use when the user asks for typical postman/postwoman work such as: Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.; Sort mail for delivery, arranging it in delivery sequence.; Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks."
---

# Postman/Postwoman

Postmen/Postwomen deliver mails and parcel posts to residences and businesses. They perform mail delivery and collect signatures from the recipients. They perform other duties in connection with mail services from post offices or related organisations.

## Core workflow

1. Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
2. Sort mail for delivery, arranging it in delivery sequence.
3. Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
4. Return to the post office with mail collected from homes, businesses, and public mailboxes.
5. Turn in money and receipts collected along mail routes.
6. Sign for cash-on-delivery and registered mail before leaving the post office.
7. Record address changes and redirect mail for those addresses.
8. Hold mail for customers who are away from delivery locations.

## How to use this skill

- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
- Check [references/tools.md](references/tools.md) for the software commonly used in this role.
- See [references/ai-skills.md](references/ai-skills.md) — matched external AI agent skills (per-source attribution).

## Key competences (essential)

- act reliably
- analyse travel alternatives
- data protection
- differentiate types of packages
- ensure the integrity of mail
- establish daily priorities
- execute working instructions
- geographic areas
- handle mail
- implement environmental protection measures
- interpret traffic signals
- maintain privacy of service users
- operate mailing information systems
- organise mail deliveries
- road traffic laws

## Hot technologies

- Microsoft Office software
- Microsoft Windows
- Microsoft Word

---
*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/7ed2e153-8da8-4c0d-b4c5-3402c623f34b), O*NET 30.3 (43-5052.00). See manifest.json for licensing/attribution.*