# Competences — postman/postwoman

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/7ed2e153-8da8-4c0d-b4c5-3402c623f34b).

## Essential

- **act reliably** (skill/competence)
- **analyse travel alternatives** (skill/competence)
- **data protection** (knowledge)
- **differentiate types of packages** (skill/competence)
- **ensure the integrity of mail** (skill/competence)
- **establish daily priorities** (skill/competence)
- **execute working instructions** (skill/competence)
- **geographic areas** (knowledge)
- **handle mail** (skill/competence)
- **implement environmental protection measures** (skill/competence)
- **interpret traffic signals** (skill/competence)
- **maintain privacy of service users** (skill/competence)
- **operate mailing information systems** (skill/competence)
- **organise mail deliveries** (skill/competence)
- **road traffic laws** (knowledge)
- **use geographic information systems** (skill/competence)

## Optional

- apply information security policies (skill/competence)
- communicate with customers (skill/competence)
- contact customers (skill/competence)
- drive in urban areas (skill/competence)
- drive two-wheeled vehicles (skill/competence)
- respond to customers' inquiries (skill/competence)
- secure sensitive customer's information (skill/competence)

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## Market evidence (job-ad analysis, 6 ads, as of 2026-07-18)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Hard skills

- address verification — **33 %**
- package delivery — **33 %**
- payment collection — **33 %**
- record keeping — **33 %**
- route planning — **33 %**
- safe driving — **17 %**
- time management — **17 %**
- physical lifting — **17 %**
- package handling — **17 %**
- organization — **17 %**
- cookie delivery — **17 %**
- customer communication — **17 %**
- customer satisfaction — **17 %**
- delivery — **17 %**
- order fulfillment — **17 %**

### Responsibilities

- package delivery — **50 %**
- instruction following — **33 %**
- package pickup — **33 %**
- delivery updates — **33 %**
- cookie delivery — **33 %**
- customer service — **17 %**
- customer delivery — **17 %**
- documentation completion — **17 %**
- ensuring quality — **17 %**
- order pickup — **17 %**
- order quality check — **17 %**
- vehicle operation — **17 %**
- status updates — **17 %**
- route adherence — **17 %**

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