feat: receptionist skill package v0.1.0
This commit is contained in:
skillfactor-pipeline
31
PROVENANCE.md
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PROVENANCE.md
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# Data provenance — receptionist
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Where the content of this skill package comes from, counted by
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content items (tasks, competences, tools, evidence entries, curated
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knowledge). Rendered live by Gitea:
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```mermaid
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%%{init: {'theme':'base','themeVariables':{'pie1':'#f9a825','pie2':'#1e88e5','pie3':'#ff355e','pie4':'#d97757','pie5':'#8e24aa','pieOuterStrokeWidth':'0px','pieSectionTextColor':'#fff'}}}%%
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pie showData
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title Content sources — receptionist
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"ESCO (occupation & competences)" : 36
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"O*NET (tasks & tools)" : 47
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"Job boards (market evidence)" : 96
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"Anthropic official Claude skills" : 5
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"External AI skill packs (mapped)" : 186
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```
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| Source | Items | Share | Files |
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|---|---|---|---|
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| ESCO (occupation & competences) | 36 | 9.7 % | references/profile.md, references/skills.md |
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| O*NET (tasks & tools) | 47 | 12.7 % | references/tasks.md, references/tools.md |
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| Job boards (market evidence) | 96 | 25.9 % | references/market.md (full report) + "Market evidence" headline sections |
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| Wikipedia & AI expert curation | 0 | 0.0 % | glossary, literature, usecases, intake, quality, evals/ |
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| Anthropic official Claude skills | 5 | 1.4 % | references/ai-skills.md, section "anthropics/skills" (official Claude Code skills) |
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| External AI skill packs (mapped) | 186 | 50.3 % | references/ai-skills.md (per-source attribution inside) |
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| Stack Exchange practitioner Q&A (CC-BY-SA) | 0 | 0.0 % | references/practitioner-qa.md (per-entry attribution inside) |
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Licensing: O*NET (USDOL/ETA, CC BY 4.0) · ESCO (© European Union) ·
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job-ad evidence via official APIs (JSearch/Adzuna) · Wikipedia content
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paraphrased with source URLs — never copied · external AI skills are
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linked, not copied (Apache-2.0/MIT/source-available, see ai-skills.md).
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73
SKILL.md
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SKILL.md
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---
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name: receptionist
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description: "Occupational skill for the role 'receptionist' (also: front desk receptionist, medical receptionist, corporate receptionist, office receptionist, receiving clerk, company secretary). Use when the user asks for typical receptionist work such as: Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.; Compile data from records to prepare periodic reports.; Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence."
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---
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# Receptionist
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Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.
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## Core workflow
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1. Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
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2. Compile data from records to prepare periodic reports.
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3. Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
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4. Maintain files and control records to show correspondence activities.
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5. Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
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6. Route correspondence to other departments for reply.
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7. Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
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## How to use this skill
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- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
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- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
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- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
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- Check [references/tools.md](references/tools.md) for the software commonly used in this role.
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- See [references/ai-skills.md](references/ai-skills.md) — matched external AI agent skills (per-source attribution).
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## Key competences (essential)
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- adhere to organisational guidelines
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- administer appointments
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- communicate by telephone
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- communicate verbal instructions
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- communicate with customers
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- company policies
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- customer service
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- disseminate internal communications
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- disseminate messages to people
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- greet guests
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- maintain logbooks
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- maintain reception area
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- use microsoft office
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## Hot technologies
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- Microsoft Access
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- Microsoft SharePoint
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- Microsoft Outlook
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- SAP software
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- Epic Systems
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- Microsoft Office software
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- Microsoft Windows
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- Microsoft PowerPoint
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- Microsoft Excel
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- Microsoft Word
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<!-- hot-tech -->
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## Hot technologies
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Top tools from 58 gated job ads (see references/market.md, as of 2026-07-19):
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- Microsoft Office — 19 %
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- Microsoft Excel — 12 %
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- Microsoft Outlook — 9 %
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- Microsoft Word — 9 %
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- Microsoft PowerPoint — 5 %
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<!-- hot-tech -->
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---
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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/f7b04542-d8c7-42db-8475-e63b507cce82), O*NET 30.3 (43-4021.00). See manifest.json for licensing/attribution.*
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292
manifest.json
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manifest.json
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{
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"name": "receptionist",
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"title": "receptionist",
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"version": "0.1.0",
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"layer": "core",
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"language": "en",
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"generated": "2026-07-07",
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"ids": {
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"esco_uri": "http://data.europa.eu/esco/occupation/f7b04542-d8c7-42db-8475-e63b507cce82",
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"esco_code": "4226.1",
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"isco_group": "4226",
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"onet_soc": "43-4021.00",
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"crosswalk_match": "closeMatch"
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},
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"sources": [
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{
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"name": "ESCO",
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"version": "1.2.1",
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"url": "https://esco.ec.europa.eu/"
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},
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{
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"name": "O*NET",
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"version": "30.3",
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"url": "https://www.onetcenter.org/",
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"license": "CC BY 4.0"
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}
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],
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"attribution": "This package includes information from the O*NET Database (v30.3) by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0. skillfactor is not endorsed by USDOL/ETA. ESCO data (v1.2.1) (c) European Union, used per the ESCO download conditions: https://esco.ec.europa.eu/en/use-esco/download",
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"counts": {
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"tasks": 17,
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"dwas": 14,
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"skills_essential": 13,
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"skills_optional": 22,
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"software": 15
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},
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"enrichment_ai_skills": {
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"generated": "2026-07-14",
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"method": "deterministic mapping (ISCO prefix + title/competence keywords)",
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"sources": {
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"anthropics/skills": {
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"repo": "https://github.com/anthropics/skills",
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"commit": "f6656c1",
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"license": "Apache-2.0; the document skills (docx/pdf/pptx/xlsx) are source-available \u2014 see the LICENSE.txt in the upstream skill folder",
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"skills": 2
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},
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"wshobson/agents": {
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"repo": "https://github.com/wshobson/agents",
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"commit": "6fd3247",
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"license": "MIT (c) Seth Hobson",
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"skills": 1
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},
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"mukul975/Anthropic-Cybersecurity-Skills": {
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"repo": "https://github.com/mukul975/Anthropic-Cybersecurity-Skills",
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"commit": "673da1f",
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"license": "Apache-2.0",
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"skills": 12
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},
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"davepoon/buildwithclaude": {
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"repo": "https://github.com/davepoon/buildwithclaude",
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"commit": "3c94e0c",
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"license": "MIT",
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"skills": 1
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},
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"nexscope-ai/eCommerce-Skills": {
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"repo": "https://github.com/nexscope-ai/eCommerce-Skills",
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"commit": "56f3288",
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"license": "MIT",
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"skills": 1
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},
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"jeremylongshore/claude-code-plugins-plus-skills": {
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"repo": "https://github.com/jeremylongshore/claude-code-plugins-plus-skills",
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"commit": "e112938a",
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"license": "MIT",
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"skills": 7
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},
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"alirezarezvani/claude-skills": {
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"repo": "https://github.com/alirezarezvani/claude-skills",
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"commit": "0241f43",
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"license": "MIT",
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"skills": 3
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},
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"a5c-ai/babysitter": {
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"repo": "https://github.com/a5c-ai/babysitter",
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"commit": "44a5d58b",
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"license": "MIT",
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"skills": 4
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},
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"rockscy/solo-skills": {
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"repo": "https://github.com/rockscy/solo-skills",
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"commit": "80ec4cf",
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"license": "MIT",
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"skills": 2
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},
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"AgriciDaniel/claude-blog": {
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"repo": "https://github.com/AgriciDaniel/claude-blog",
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"commit": "49842ea",
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"license": "MIT",
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"skills": 1
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},
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"infrasity-labs/dev-gtm-claude-skills": {
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"repo": "https://github.com/infrasity-labs/dev-gtm-claude-skills",
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"commit": "02cfefb",
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"license": "MIT",
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"skills": 2
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},
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"indranilbanerjee/digital-marketing-pro": {
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"repo": "https://github.com/indranilbanerjee/digital-marketing-pro",
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"commit": "a3d119c",
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"license": "MIT",
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"skills": 1
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},
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"mohitagw15856/pm-claude-skills": {
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"repo": "https://github.com/mohitagw15856/pm-claude-skills",
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"commit": "876fa30",
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"license": "MIT",
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"skills": 5
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},
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"davila7/claude-code-templates": {
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"repo": "https://github.com/davila7/claude-code-templates",
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"commit": "fa79251",
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"license": "MIT",
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"skills": 5
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},
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"affaan-m/everything-claude-code": {
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"repo": "https://github.com/affaan-m/everything-claude-code",
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"commit": "ed38744",
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"license": "MIT",
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"skills": 3
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},
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"raintree-technology/apple-hig-skills": {
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"repo": "https://github.com/raintree-technology/apple-hig-skills",
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"commit": "431fd30",
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"license": "MIT",
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"skills": 1
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},
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"pedrohcgs/claude-code-my-workflow": {
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"repo": "https://github.com/pedrohcgs/claude-code-my-workflow",
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"commit": "be53c12",
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"license": "MIT",
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"skills": 1
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},
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"jabrena/plinth": {
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"repo": "https://github.com/jabrena/plinth",
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"commit": "065eae8",
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"license": "Apache-2.0",
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"skills": 2
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},
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"ruvnet/claude-code-flow": {
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"repo": "https://github.com/ruvnet/claude-code-flow",
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"commit": "73914bd",
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"license": "MIT",
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"skills": 3
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},
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"ruvnet/ruflo": {
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"repo": "https://github.com/ruvnet/ruflo",
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"commit": "73914bd",
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"license": "MIT",
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"skills": 3
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},
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"microsoft/power-platform-skills": {
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"repo": "https://github.com/microsoft/power-platform-skills",
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"commit": "0d7ed9a",
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"license": "MIT",
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"skills": 2
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},
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"elementalsouls/Claude-BugHunter": {
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"repo": "https://github.com/elementalsouls/Claude-BugHunter",
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"commit": "05098fc",
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"license": "MIT",
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"skills": 1
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},
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"giuseppe-trisciuoglio/developer-kit": {
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"repo": "https://github.com/giuseppe-trisciuoglio/developer-kit",
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"commit": "306f428",
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"license": "MIT",
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||||||
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"skills": 1
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},
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"robertguss/claude-skills": {
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"repo": "https://github.com/robertguss/claude-skills",
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"commit": "c31f3be",
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"license": "MIT",
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"skills": 1
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},
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"gooseworks-ai/goose-skills": {
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"repo": "https://github.com/gooseworks-ai/goose-skills",
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"commit": "94ec916",
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"license": "no explicit license \u2014 referenced by link only",
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"skills": 3
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|
},
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"basicmachines-co/basic-memory": {
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"repo": "https://github.com/basicmachines-co/basic-memory",
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"commit": "53da71c",
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"license": "custom (see upstream LICENSE)",
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"skills": 1
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},
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"K-Dense-AI/claude-scientific-skills": {
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"repo": "https://github.com/K-Dense-AI/claude-scientific-skills",
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"commit": "4d97e29",
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|
"license": "MIT",
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"skills": 1
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},
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"foryourhealth111-pixel/Vibe-Skills": {
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|
"repo": "https://github.com/foryourhealth111-pixel/Vibe-Skills",
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"commit": "34429a8",
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"license": "Apache-2.0",
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"skills": 1
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},
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"K-Dense-AI/scientific-agent-skills": {
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|
"repo": "https://github.com/K-Dense-AI/scientific-agent-skills",
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"commit": "4d97e29",
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"license": "MIT",
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"skills": 1
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},
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"Leonxlnx/taste-skill": {
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"repo": "https://github.com/Leonxlnx/taste-skill",
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"commit": "b177427",
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"license": "MIT",
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"skills": 1
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},
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"nexu-io/open-design": {
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|
"repo": "https://github.com/nexu-io/open-design",
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"commit": "4b66023",
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"license": "Apache-2.0",
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"skills": 1
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},
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"ljagiello/ctf-skills": {
|
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"repo": "https://github.com/ljagiello/ctf-skills",
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"commit": "d19f35f",
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"license": "MIT",
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|
"skills": 1
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||||||
|
},
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"rampstackco/claude-skills": {
|
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"repo": "https://github.com/rampstackco/claude-skills",
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"commit": "bc6d961",
|
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|
"license": "MIT",
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||||||
|
"skills": 1
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|
},
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|
"sanjay3290/ai-skills": {
|
||||||
|
"repo": "https://github.com/sanjay3290/ai-skills",
|
||||||
|
"commit": "3619692",
|
||||||
|
"license": "Apache-2.0",
|
||||||
|
"skills": 1
|
||||||
|
},
|
||||||
|
"Orchestra-Research/AI-research-SKILLs": {
|
||||||
|
"repo": "https://github.com/Orchestra-Research/AI-research-SKILLs",
|
||||||
|
"commit": "773a529",
|
||||||
|
"license": "MIT",
|
||||||
|
"skills": 1
|
||||||
|
},
|
||||||
|
"zechenzhangAGI/AI-research-SKILLs": {
|
||||||
|
"repo": "https://github.com/zechenzhangAGI/AI-research-SKILLs",
|
||||||
|
"commit": "773a529",
|
||||||
|
"license": "MIT",
|
||||||
|
"skills": 1
|
||||||
|
},
|
||||||
|
"brycewang-stanford/Auto-Empirical-Research-Skills": {
|
||||||
|
"repo": "https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills",
|
||||||
|
"commit": "85bf545",
|
||||||
|
"license": "CC-BY-4.0",
|
||||||
|
"skills": 1
|
||||||
|
}
|
||||||
|
},
|
||||||
|
"total_skills": 80,
|
||||||
|
"tiers": {
|
||||||
|
"core": 23,
|
||||||
|
"adjacent": 57
|
||||||
|
}
|
||||||
|
},
|
||||||
|
"provenance": {
|
||||||
|
"items": {
|
||||||
|
"esco": 36,
|
||||||
|
"onet": 47,
|
||||||
|
"jobads": 96,
|
||||||
|
"wiki_ai": 0,
|
||||||
|
"anthropic": 5,
|
||||||
|
"ai_skills": 186,
|
||||||
|
"stackx": 0
|
||||||
|
},
|
||||||
|
"share_percent": {
|
||||||
|
"esco": 9.7,
|
||||||
|
"onet": 12.7,
|
||||||
|
"jobads": 25.9,
|
||||||
|
"wiki_ai": 0.0,
|
||||||
|
"anthropic": 1.4,
|
||||||
|
"ai_skills": 50.3,
|
||||||
|
"stackx": 0.0
|
||||||
|
},
|
||||||
|
"method": "content items per source category"
|
||||||
|
},
|
||||||
|
"collar": "white",
|
||||||
|
"computer_work": true
|
||||||
|
}
|
||||||
394
references/ai-skills.md
Normal file
394
references/ai-skills.md
Normal file
@@ -0,0 +1,394 @@
|
|||||||
|
# External AI agent skills — receptionist
|
||||||
|
|
||||||
|
Proven, publicly available AI agent skills mapped to this occupation.
|
||||||
|
Nothing is copied from the sources: every entry is a name, a one-line
|
||||||
|
summary and a link to the upstream skill package. Each section names
|
||||||
|
its source repository, commit, license and retrieval date.
|
||||||
|
|
||||||
|
**Tiers:** `core` = the skill directly exercises a top market hard
|
||||||
|
skill, tool or method (from gated job-ad evidence) or an essential
|
||||||
|
ESCO competence of this occupation; `adjacent` =
|
||||||
|
plausibly useful, secondary. Entries are capped at 12 per source
|
||||||
|
and 80 in total per occupation (core first,
|
||||||
|
strongest matches survive); everything beyond the caps is excluded
|
||||||
|
and logged in the pipeline audit trail, not in this package.
|
||||||
|
|
||||||
|
_Matched deterministically (ISCO group + title/competence keywords,
|
||||||
|
tiered against market evidence + ESCO essentials) by
|
||||||
|
`pipeline/p5_enrich_ai_skills.py` on 2026-07-14._
|
||||||
|
|
||||||
|
## Source: anthropics/skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/anthropics/skills](https://github.com/anthropics/skills) (commit `f6656c1`, retrieved 2026-07-14)
|
||||||
|
- License: Apache-2.0; the document skills (docx/pdf/pptx/xlsx) are source-available — see the LICENSE.txt in the upstream skill folder
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `docx` | adjacent | Use this skill whenever the user wants to create, read, edit, or manipulate Word documents (.docx files) or Word templates (.dotx files). Triggers include: any mention of 'Word doc', 'word document', '.docx', '.dotx', or requests to … | [source](https://github.com/anthropics/skills/tree/main/skills/docx) |
|
||||||
|
| `pdf` | adjacent | Use this skill whenever the user wants to do anything with PDF files. This includes reading or extracting text/tables from PDFs, combining or merging multiple PDFs into one, splitting PDFs apart, rotating pages, adding watermarks, creating … | [source](https://github.com/anthropics/skills/tree/main/skills/pdf) |
|
||||||
|
|
||||||
|
## Source: wshobson/agents
|
||||||
|
|
||||||
|
- Repository: [https://github.com/wshobson/agents](https://github.com/wshobson/agents) (commit `6fd3247`, retrieved 2026-07-14)
|
||||||
|
- License: MIT (c) Seth Hobson
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `file-conversion` | adjacent | Convert files between formats — PDF to Word, HEIC to JPG, MP4 to MP3, CSV to JSON, EPUB to MOBI, and 999 total routes across images, video, audio, documents, data, fonts, ebooks, and archives. Free via changethisfile.com, no API key or … | [source](https://github.com/wshobson/agents/tree/main/plugins/file-conversion/skills/file-conversion) |
|
||||||
|
|
||||||
|
## Source: a5c-ai/babysitter
|
||||||
|
|
||||||
|
- Repository: [https://github.com/a5c-ai/babysitter](https://github.com/a5c-ai/babysitter) (commit `44a5d58b`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `medical-agent` | core | Build medical AI agents for clinical decision support, medical record summarization, diagnostic assistance, and healthcare workflow automation. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/ai-agents-conversational/skills/medical-agent) |
|
||||||
|
| `translation-management` | adjacent | Integration with translation management systems and i18n workflows. Connect with Crowdin, Transifex, Weblate, manage translation memory, synchronize glossaries, and automate localization pipelines. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/technical-documentation/skills/translation-management) |
|
||||||
|
| `vector-memory` | adjacent | HNSW vector search for pattern similarity retrieval and knowledge graph maintenance with PageRank scoring, community detection, and 3-tier memory management. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/methodologies/ruflo/skills/vector-memory) |
|
||||||
|
| `embedded-docs` | adjacent | Embedded firmware documentation generation and maintenance using Doxygen and related tools. Expert skill for API documentation, hardware interface documentation, memory maps, and integration with documentation systems. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/embedded-systems/skills/embedded-docs) |
|
||||||
|
|
||||||
|
## Source: affaan-m/everything-claude-code
|
||||||
|
|
||||||
|
- Repository: [https://github.com/affaan-m/everything-claude-code](https://github.com/affaan-m/everything-claude-code) (commit `ed38744`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `google-workspace-ops` | core | Operate across Google Drive, Docs, Sheets, and Slides as one workflow surface for plans, trackers, decks, and shared documents. Use when the user needs to find, summarize, edit, migrate, or clean up Google Workspace assets without dropping … | [source](https://github.com/affaan-m/everything-claude-code/tree/ed38744/skills/google-workspace-ops) |
|
||||||
|
| `agentic-os` | adjacent | Build persistent multi-agent operating systems on Claude Code. Covers kernel architecture, specialist agents, slash commands, file-based memory, scheduled automation, and state management without external databases. | [source](https://github.com/affaan-m/everything-claude-code/tree/ed38744/skills/agentic-os) |
|
||||||
|
| `logistics-exception-management` | adjacent | Codified expertise for handling freight exceptions, shipment delays, damages, losses, and carrier disputes. Informed by logistics professionals with 15+ years operational experience. Includes escalation protocols, carrier-specific … | [source](https://github.com/affaan-m/everything-claude-code/tree/ed38744/skills/logistics-exception-management) |
|
||||||
|
|
||||||
|
## Source: AgriciDaniel/claude-blog
|
||||||
|
|
||||||
|
- Repository: [https://github.com/AgriciDaniel/claude-blog](https://github.com/AgriciDaniel/claude-blog) (commit `49842ea`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `blog-calendar` | core | Generate editorial calendars for blogs with topic clusters, publishing schedules, content decay detection, freshness update plans, seasonal opportunities, content mix formula, template integration, and distribution scheduling. Plans … | [source](https://github.com/AgriciDaniel/claude-blog/tree/49842ea/skills/blog-calendar) |
|
||||||
|
|
||||||
|
## Source: alirezarezvani/claude-skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/alirezarezvani/claude-skills](https://github.com/alirezarezvani/claude-skills) (commit `0241f43`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `founder-coach` | core | Personal leadership development for founders and first-time CEOs. Covers founder archetype identification, delegation frameworks, energy management, CEO calendar audits, leadership style evolution, blind spot identification, imposter … | [source](https://github.com/alirezarezvani/claude-skills/tree/0241f43/c-level-advisor/skills/founder-coach) |
|
||||||
|
| `google-workspace-cli` | core | Google Workspace administration via the gws CLI (github.com/googleworkspace/cli). Install, authenticate, and automate Gmail, Drive, Sheets, Calendar, Docs, Chat, and Tasks. Run security audits and use local recipe templates and persona … | [source](https://github.com/alirezarezvani/claude-skills/tree/0241f43/engineering-team/google-workspace-cli/skills/google-workspace-cli) |
|
||||||
|
| `team-communications` | core | Write internal company communications — 3P updates (Progress/Plans/Problems), company-wide newsletters, FAQ roundups, incident reports, leadership updates, status reports, project updates, and general internal comms. Use this skill any … | [source](https://github.com/alirezarezvani/claude-skills/tree/0241f43/project-management/skills/team-communications) |
|
||||||
|
|
||||||
|
## Source: basicmachines-co/basic-memory
|
||||||
|
|
||||||
|
- Repository: [https://github.com/basicmachines-co/basic-memory](https://github.com/basicmachines-co/basic-memory) (commit `53da71c`, retrieved 2026-07-14)
|
||||||
|
- License: custom (see upstream LICENSE)
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `memory-tasks` | adjacent | Task management via Basic Memory schemas: create, track, and resume structured tasks that survive context compaction. Uses BM's schema system for uniform notes queryable through the knowledge graph. | [source](https://github.com/basicmachines-co/basic-memory/tree/53da71c/skills/memory-tasks) |
|
||||||
|
|
||||||
|
## Source: brycewang-stanford/Auto-Empirical-Research-Skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills](https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills) (commit `85bf545`, retrieved 2026-07-14)
|
||||||
|
- License: CC-BY-4.0
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `markitdown` | adjacent | Convert various file formats (PDF, Office documents, images, audio, web content, structured data) to Markdown optimized for LLM processing. Use when converting documents to markdown, extracting text from PDFs/Office files, transcribing … | [source](https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills/tree/85bf545/skills/67-econfin-workflow-toolkit/markitdown) |
|
||||||
|
|
||||||
|
## Source: davepoon/buildwithclaude
|
||||||
|
|
||||||
|
- Repository: [https://github.com/davepoon/buildwithclaude](https://github.com/davepoon/buildwithclaude) (commit `3c94e0c`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `google-calendar-automation` | core | Automate Google Calendar events, scheduling, availability checks, and attendee management via Rube MCP (Composio). Create events, find free slots, manage attendees, and list calendars programmatically. | [source](https://github.com/davepoon/buildwithclaude/tree/3c94e0c/plugins/all-skills/skills/google-calendar-automation) |
|
||||||
|
|
||||||
|
## Source: davila7/claude-code-templates
|
||||||
|
|
||||||
|
- Repository: [https://github.com/davila7/claude-code-templates](https://github.com/davila7/claude-code-templates) (commit `fa79251`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `gcc` | core | Git Context Controller (GCC) - Manages agent memory as a versioned file system under .GCC/. This skill should be used when working on multi-step projects that benefit from structured memory persistence, milestone tracking, branching for … | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/git/git-context-controller) |
|
||||||
|
| `it-operations` | adjacent | Manages IT infrastructure, monitoring, incident response, and service reliability. Provides frameworks for ITIL service management, observability strategies, automation, backup/recovery, capacity planning, and operational excellence … | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/development/it-operations) |
|
||||||
|
| `agent-memory-mcp` | adjacent | A hybrid memory system that provides persistent, searchable knowledge management for AI agents (Architecture, Patterns, Decisions). | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/ai-research/agent-memory-mcp) |
|
||||||
|
| `treatment-plans` | adjacent | Generate concise (3-4 page), focused medical treatment plans in LaTeX/PDF format for all clinical specialties. Supports general medical treatment, rehabilitation therapy, mental health care, chronic disease management, perioperative care, … | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/scientific/treatment-plans) |
|
||||||
|
| `langchain` | adjacent | Framework for building LLM-powered applications with agents, chains, and RAG. Supports multiple providers (OpenAI, Anthropic, Google), 500+ integrations, ReAct agents, tool calling, memory management, and vector store retrieval. Use for … | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/ai-research/agents-langchain) |
|
||||||
|
|
||||||
|
## Source: elementalsouls/Claude-BugHunter
|
||||||
|
|
||||||
|
- Repository: [https://github.com/elementalsouls/Claude-BugHunter](https://github.com/elementalsouls/Claude-BugHunter) (commit `05098fc`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `hunt-subdomain` | adjacent | Hunting skill for subdomain takeover vulnerabilities. Includes modern provider fingerprints — Microsoft Azure DevOps `cloudapp.azure.com` regional-pool re-issue (1-click OAuth ATO via wildcard `reply_to`, Binary Security), Zendesk … | [source](https://github.com/elementalsouls/Claude-BugHunter/tree/05098fc/skills/hunt-subdomain) |
|
||||||
|
|
||||||
|
## Source: foryourhealth111-pixel/Vibe-Skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/foryourhealth111-pixel/Vibe-Skills](https://github.com/foryourhealth111-pixel/Vibe-Skills) (commit `34429a8`, retrieved 2026-07-14)
|
||||||
|
- License: Apache-2.0
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `treatment-plans` | adjacent | Generate concise (3-4 page), focused medical treatment plans in LaTeX/PDF format for all clinical specialties. Supports general medical treatment, rehabilitation therapy, mental health care, chronic disease management, perioperative care, … | [source](https://github.com/foryourhealth111-pixel/Vibe-Skills/tree/34429a8/bundled/skills/treatment-plans) |
|
||||||
|
|
||||||
|
## Source: giuseppe-trisciuoglio/developer-kit
|
||||||
|
|
||||||
|
- Repository: [https://github.com/giuseppe-trisciuoglio/developer-kit](https://github.com/giuseppe-trisciuoglio/developer-kit) (commit `306f428`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `memory-md-management` | adjacent | Provides comprehensive memory file management capabilities including auditing, quality assessment, and targeted improvements for files such as CLAUDE.md. Use when user asks to check, audit, update, improve, fix, maintain, or validate … | [source](https://github.com/giuseppe-trisciuoglio/developer-kit/tree/306f428/plugins/developer-kit-core/skills/memory-md-management) |
|
||||||
|
|
||||||
|
## Source: gooseworks-ai/goose-skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/gooseworks-ai/goose-skills](https://github.com/gooseworks-ai/goose-skills) (commit `94ec916`, retrieved 2026-07-14)
|
||||||
|
- License: no explicit license — referenced by link only
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `customer-story-builder` | adjacent | Take raw customer inputs — interview transcripts, survey responses, Slack quotes, support tickets, review excerpts — and generate a structured case study draft with problem/solution/result narrative, pull-quotes, metric callouts, and … | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/content/composites/customer-story-builder) |
|
||||||
|
| `voice-of-customer-synthesizer` | adjacent | Aggregate customer feedback from multiple sources — support tickets, NPS comments, Slack messages, G2 reviews, call transcripts, survey responses — into a unified VoC report with theme clustering, sentiment analysis, trend detection, and … | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/research/composites/voice-of-customer-synthesizer) |
|
||||||
|
| `ad-angle-miner` | adjacent | Mine the highest-converting ad angles from customer reviews, Reddit complaints, support tickets, and competitor ads. Extracts actual pain language, competitor weaknesses, and outcome phrases that real buyers use. Outputs a ranked angle … | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/ads/composites/ad-angle-miner) |
|
||||||
|
|
||||||
|
## Source: indranilbanerjee/digital-marketing-pro
|
||||||
|
|
||||||
|
- Repository: [https://github.com/indranilbanerjee/digital-marketing-pro](https://github.com/indranilbanerjee/digital-marketing-pro) (commit `a3d119c`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `content-calendar` | core | Plan content calendars. Use when: monthly or quarterly scheduling, platform assignments, content pillars, repurposing. | [source](https://github.com/indranilbanerjee/digital-marketing-pro/tree/a3d119c/skills/content-calendar) |
|
||||||
|
|
||||||
|
## Source: infrasity-labs/dev-gtm-claude-skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/infrasity-labs/dev-gtm-claude-skills](https://github.com/infrasity-labs/dev-gtm-claude-skills) (commit `02cfefb`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `blog-calendar` | core | Generate editorial calendars for blogs with topic clusters, publishing schedules, content decay detection, freshness update plans, seasonal opportunities, content mix formula, template integration, and distribution scheduling. Plans … | [source](https://github.com/infrasity-labs/dev-gtm-claude-skills/tree/02cfefb/.claude/skills/blog-calendar) |
|
||||||
|
| `customer-research` | adjacent | When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions "customer research," "ICP research," "talk to customers," "analyze transcripts," "customer interviews," "survey analysis," "support ticket … | [source](https://github.com/infrasity-labs/dev-gtm-claude-skills/tree/02cfefb/.claude/skills/customer-research) |
|
||||||
|
|
||||||
|
## Source: jabrena/plinth
|
||||||
|
|
||||||
|
- Repository: [https://github.com/jabrena/plinth](https://github.com/jabrena/plinth) (commit `065eae8`, retrieved 2026-07-14)
|
||||||
|
- License: Apache-2.0
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `804-regulations-eu-nis2` | adjacent | Use when reviewing, designing, or modifying Java enterprise systems that may support essential or important entities, critical-sector services, managed service providers, supply-chain dependencies, or cybersecurity incident escalation … | [source](https://github.com/jabrena/plinth/tree/065eae8/skills/804-regulations-eu-nis2) |
|
||||||
|
| `807-regulations-eu-digital-services-act` | adjacent | Use when reviewing, designing, or modifying Java enterprise systems that may support intermediary services, hosting services, online platforms, marketplaces, content moderation, recommender systems, advertising delivery, complaint … | [source](https://github.com/jabrena/plinth/tree/065eae8/skills/807-regulations-eu-digital-services-act) |
|
||||||
|
|
||||||
|
## Source: jeremylongshore/claude-code-plugins-plus-skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/jeremylongshore/claude-code-plugins-plus-skills](https://github.com/jeremylongshore/claude-code-plugins-plus-skills) (commit `e112938a`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `apify-cost-tuning` | core | Optimize Apify platform costs through memory tuning, compute unit management, and proxy budgeting. Use when analyzing Apify billing, reducing Actor run costs, or implementing usage monitoring and budget alerts. Trigger: "apify cost", … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/apify-pack/skills/apify-cost-tuning) |
|
||||||
|
| `calendar-to-workflow` | core | Converts calendar events and schedules into Claude Code workflows, meeting prep documents, and standup notes. Use when the user mentions calendar events, meeting prep, standup generation, or scheduling workflows. Trigger with phrases like … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/skill-enhancers/calendar-to-workflow/skills/calendar-to-workflow) |
|
||||||
|
| `executive-digest` | core | Generate the daily executive digest \u2014 a single WhatsApp summary\ \ of everything needing attention: stalled scheduling, pending intros, unanswered\ \ emails, promised follow-ups, open Todoist tasks, and upcoming calendar events.\ \ … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/business-tools/executive-assistant-skills/skills/executive-digest) |
|
||||||
|
| `onenote-debug-bundle` | adjacent | Generate comprehensive diagnostic bundles for OneNote Graph API issues with request tracing and token analysis. Use when debugging OneNote API failures, filing Microsoft support tickets, or analyzing permission issues. Trigger with … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/onenote-pack/skills/onenote-debug-bundle) |
|
||||||
|
| `twinmind-data-handling` | adjacent | Handle TwinMind meeting data with GDPR compliance: transcript storage, memory vault management, data export, and deletion policies. Use when implementing data handling, or managing TwinMind meeting AI operations. Trigger with phrases like … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/twinmind-pack/skills/twinmind-data-handling) |
|
||||||
|
| `customerio-debug-bundle` | adjacent | Collect Customer.io debug evidence for support tickets. Use when creating support requests, investigating delivery failures, or documenting integration issues. Trigger: "customer.io debug", "customer.io support ticket", "collect … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/customerio-pack/skills/customerio-debug-bundle) |
|
||||||
|
| `evernote-core-workflow-a` | adjacent | Execute Evernote primary workflow: Note Creation and Management. Use when creating notes, organizing content, managing notebooks, or implementing note-taking features. Trigger with phrases like "create evernote note", "evernote note … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/evernote-pack/skills/evernote-core-workflow-a) |
|
||||||
|
|
||||||
|
## Source: K-Dense-AI/claude-scientific-skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/K-Dense-AI/claude-scientific-skills](https://github.com/K-Dense-AI/claude-scientific-skills) (commit `4d97e29`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `treatment-plans` | adjacent | Generate concise (3-4 page), focused medical treatment plans in LaTeX/PDF format for all clinical specialties. Supports general medical treatment, rehabilitation therapy, mental health care, chronic disease management, perioperative care, … | [source](https://github.com/K-Dense-AI/claude-scientific-skills/tree/4d97e29/skills/treatment-plans) |
|
||||||
|
|
||||||
|
## Source: K-Dense-AI/scientific-agent-skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/K-Dense-AI/scientific-agent-skills](https://github.com/K-Dense-AI/scientific-agent-skills) (commit `4d97e29`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `treatment-plans` | adjacent | Generate concise (3-4 page), focused medical treatment plans in LaTeX/PDF format for all clinical specialties. Supports general medical treatment, rehabilitation therapy, mental health care, chronic disease management, perioperative care, … | [source](https://github.com/K-Dense-AI/scientific-agent-skills/tree/4d97e29/skills/treatment-plans) |
|
||||||
|
|
||||||
|
## Source: Leonxlnx/taste-skill
|
||||||
|
|
||||||
|
- Repository: [https://github.com/Leonxlnx/taste-skill](https://github.com/Leonxlnx/taste-skill) (commit `b177427`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `brandkit` | adjacent | Premium brand-kit image generation skill for creating high-end brand-guidelines boards, logo systems, identity decks, and visual-world presentations. Trained for minimalist, cinematic, editorial, dark-tech, luxury, cultural, security, … | [source](https://github.com/Leonxlnx/taste-skill/tree/b177427/skills/brandkit) |
|
||||||
|
|
||||||
|
## Source: ljagiello/ctf-skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/ljagiello/ctf-skills](https://github.com/ljagiello/ctf-skills) (commit `d19f35f`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `ctf-pwn` | adjacent | Provides binary exploitation techniques for CTF challenges. Use when you already have a vulnerable native target or service and need to turn memory corruption or low-level primitives into code execution or privilege escalation, such as … | [source](https://github.com/ljagiello/ctf-skills/tree/d19f35f/ctf-pwn) |
|
||||||
|
|
||||||
|
## Source: microsoft/power-platform-skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/microsoft/power-platform-skills](https://github.com/microsoft/power-platform-skills) (commit `0d7ed9a`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `add-ai-webapi` | adjacent | Integrates Power Pages generative-AI summarization APIs (PREVIEW) into a Single Page Application (SPA) site — the Search Summary API and the Data Summarization API — on any record-detail or list page. Generates per-target service code … | [source](https://github.com/microsoft/power-platform-skills/tree/0d7ed9a/plugins/power-pages/skills/add-ai-webapi) |
|
||||||
|
| `add-office365` | adjacent | Adds Office 365 Outlook connector to a Power Apps code app. Use when accessing calendars, sending emails, reading inbox, or managing Outlook events. | [source](https://github.com/microsoft/power-platform-skills/tree/0d7ed9a/plugins/code-apps/skills/add-office365) |
|
||||||
|
|
||||||
|
## Source: mohitagw15856/pm-claude-skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/mohitagw15856/pm-claude-skills](https://github.com/mohitagw15856/pm-claude-skills) (commit `876fa30`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `roadmap-presentation` | core | Create structured roadmap presentations calibrated to any audience. Use when asked to build a product roadmap, present roadmap to leadership, create a roadmap slide, or communicate quarterly plans to execs, teams, or customers. Produces an … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-planning/skills/roadmap-presentation) |
|
||||||
|
| `help-center-article` | core | Write a help-center / knowledge-base article that actually resolves the issue and deflects tickets. Use when asked to write a help doc, KB article, FAQ entry, how-to, or support documentation. Produces a findable, skimmable article — … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-support/skills/help-center-article) |
|
||||||
|
| `kyc-escalation` | adjacent | Write an internal KYC/AML escalation memo: a factual time-stamped trigger description, customer-profile vs activity mismatch analysis, red-flag taxonomy mapping, outstanding information, and a recommendation with rationale. Use when asked … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-banking/skills/kyc-escalation) |
|
||||||
|
| `complaint-letter` | adjacent | Write a firm, effective complaint letter that gets a resolution. Use when asked to write a complaint letter, complain to a company about a product/service, escalate poor service, or demand a refund/replacement. Produces a structured … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-lifeadmin/skills/complaint-letter) |
|
||||||
|
| `lifecycle-crm-plan` | adjacent | Design lifecycle marketing / CRM journeys across the customer lifecycle. Use when asked to plan onboarding emails, lifecycle/CRM campaigns, drip sequences, re-engagement or winback flows, or a messaging calendar. Produces a lifecycle plan … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-growth/skills/lifecycle-crm-plan) |
|
||||||
|
|
||||||
|
## Source: mukul975/Anthropic-Cybersecurity-Skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/mukul975/Anthropic-Cybersecurity-Skills](https://github.com/mukul975/Anthropic-Cybersecurity-Skills) (commit `673da1f`, retrieved 2026-07-14)
|
||||||
|
- License: Apache-2.0
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `analyzing-macro-malware-in-office-documents` | core | Analyzes malicious VBA macros embedded in Microsoft Office documents (Word, Excel, PowerPoint) to identify download cradles, payload execution, persistence mechanisms, and anti-analysis techniques. Uses olevba, oledump, and VBA … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/analyzing-macro-malware-in-office-documents) |
|
||||||
|
| `implementing-ticketing-system-for-incidents` | core | Implements an integrated incident ticketing system connecting SIEM alerts to ServiceNow, Jira, or TheHive for structured incident tracking, SLA management, escalation workflows, and compliance documentation. Use when SOC teams need … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/implementing-ticketing-system-for-incidents) |
|
||||||
|
| `performing-thick-client-application-penetration-test` | core | Conduct a thick client application penetration test to identify insecure local storage, hardcoded credentials, DLL hijacking, memory manipulation, and insecure API communication in desktop applications using dnSpy, Procmon, and Burp Suite. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/performing-thick-client-application-penetration-test) |
|
||||||
|
| `detecting-azure-service-principal-abuse` | adjacent | Detect and investigate Azure service principal abuse including privilege escalation, credential compromise, admin consent bypass, and unauthorized enumeration in Microsoft Entra ID environments. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/detecting-azure-service-principal-abuse) |
|
||||||
|
| `detecting-azure-lateral-movement` | adjacent | Detect lateral movement in Azure AD/Entra ID environments using Microsoft Graph API audit logs, Azure Sentinel KQL hunting queries, and sign-in anomaly correlation to identify privilege escalation, token theft, and cross-tenant pivoting. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/detecting-azure-lateral-movement) |
|
||||||
|
| `post-exploiting-microsoft-graph-with-graphrunner` | adjacent | Perform recon, persistence, privilege escalation, and data search via the Microsoft Graph API using GraphRunner. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/post-exploiting-microsoft-graph-with-graphrunner) |
|
||||||
|
| `detecting-rootkit-activity` | adjacent | Detects rootkit presence on compromised systems by identifying hidden processes, hooked system calls, modified kernel structures, hidden files, and covert network connections using memory forensics, cross-view detection, and integrity … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/detecting-rootkit-activity) |
|
||||||
|
| `performing-privilege-escalation-assessment` | adjacent | Performs privilege escalation assessments on compromised Linux and Windows systems to identify paths from low-privilege access to root or SYSTEM-level control. The tester enumerates misconfigurations, vulnerable services, kernel exploits, … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/performing-privilege-escalation-assessment) |
|
||||||
|
| `auditing-kubernetes-cluster-rbac` | adjacent | Auditing Kubernetes cluster RBAC configurations to identify overly permissive roles, wildcard permissions, dangerous ClusterRoleBindings, service account abuse, and privilege escalation paths using kubectl, rbac-tool, KubiScan, and … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/auditing-kubernetes-cluster-rbac) |
|
||||||
|
| `auditing-kubernetes-rbac-privilege-escalation` | adjacent | Find over-permissive RBAC roles and service-account token abuse paths in Kubernetes using kubectl auth can-i, rbac-police, kubectl-who-can, and rakkess during authorized cluster security reviews. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/auditing-kubernetes-rbac-privilege-escalation) |
|
||||||
|
| `detecting-privilege-escalation-attempts` | adjacent | Detect privilege escalation attempts including token manipulation, UAC bypass, unquoted service paths, kernel exploits, and sudo/doas abuse across Windows and Linux. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/detecting-privilege-escalation-attempts) |
|
||||||
|
| `detecting-service-account-abuse` | adjacent | Detect abuse of service accounts through anomalous interactive logons, privilege escalation, lateral movement, and unauthorized access patterns. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/detecting-service-account-abuse) |
|
||||||
|
|
||||||
|
## Source: nexscope-ai/eCommerce-Skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/nexscope-ai/eCommerce-Skills](https://github.com/nexscope-ai/eCommerce-Skills) (commit `56f3288`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `tiktok-shop-customer-service` | core | Customer service on TikTok Shop — response time, dispute resolution, auto-replies, buyer satisfaction | [source](https://github.com/nexscope-ai/eCommerce-Skills/tree/56f3288/tiktok-shop-customer-service) |
|
||||||
|
|
||||||
|
## Source: nexu-io/open-design
|
||||||
|
|
||||||
|
- Repository: [https://github.com/nexu-io/open-design](https://github.com/nexu-io/open-design) (commit `4b66023`, retrieved 2026-07-14)
|
||||||
|
- License: Apache-2.0
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `brandkit` | adjacent | Premium brand-kit image generation skill for creating high-end brand-guidelines boards, logo systems, identity decks, and visual-world presentations. Trained for minimalist, cinematic, editorial, dark-tech, luxury, cultural, security, … | [source](https://github.com/nexu-io/open-design/tree/4b66023/skills/brandkit) |
|
||||||
|
|
||||||
|
## Source: Orchestra-Research/AI-research-SKILLs
|
||||||
|
|
||||||
|
- Repository: [https://github.com/Orchestra-Research/AI-research-SKILLs](https://github.com/Orchestra-Research/AI-research-SKILLs) (commit `773a529`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `langchain` | adjacent | Framework for building LLM-powered applications with agents, chains, and RAG. Supports multiple providers (OpenAI, Anthropic, Google), 500+ integrations, ReAct agents, tool calling, memory management, and vector store retrieval. Use for … | [source](https://github.com/Orchestra-Research/AI-research-SKILLs/tree/773a529/14-agents/langchain) |
|
||||||
|
|
||||||
|
## Source: pedrohcgs/claude-code-my-workflow
|
||||||
|
|
||||||
|
- Repository: [https://github.com/pedrohcgs/claude-code-my-workflow](https://github.com/pedrohcgs/claude-code-my-workflow) (commit `be53c12`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `promote-memory` | core | Review candidate `[LEARN]` entries in `.claude/state/personal-memory.md` (gitignored) and run them through a five-critic council in parallel: generality, staleness, redundancy, evidence, format. Majority vote (3+ of 5) promotes the entry … | [source](https://github.com/pedrohcgs/claude-code-my-workflow/tree/be53c12/.claude/skills/promote-memory) |
|
||||||
|
|
||||||
|
## Source: raintree-technology/apple-hig-skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/raintree-technology/apple-hig-skills](https://github.com/raintree-technology/apple-hig-skills) (commit `431fd30`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `hig-components-dialogs` | core | Apple HIG guidance for presentation components including alerts, action sheets, popovers, sheets, and digit entry views. Use this skill when the user says "should I use an alert or a sheet," "how do I show a confirmation dialog," "when … | [source](https://github.com/raintree-technology/apple-hig-skills/tree/431fd30/skills/hig-components-dialogs) |
|
||||||
|
|
||||||
|
## Source: rampstackco/claude-skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/rampstackco/claude-skills](https://github.com/rampstackco/claude-skills) (commit `bc6d961`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `discovery-research-synthesis` | adjacent | Turning research artifacts into actionable PM insight. Customer interviews, user research notes, support ticket reviews, sales call transcripts, survey data, in-app feedback, all synthesized into the decisions they are meant to inform. The … | [source](https://github.com/rampstackco/claude-skills/tree/bc6d961/skills/discovery-research-synthesis) |
|
||||||
|
|
||||||
|
## Source: robertguss/claude-skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/robertguss/claude-skills](https://github.com/robertguss/claude-skills) (commit `c31f3be`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `app-review-analyzer` | adjacent | Systematically analyze app reviews for competitor research or own-app reputation management. Categorize reviews by sentiment and themes (bugs, missing features, UX complaints, pricing objections, praise, support issues), identify … | [source](https://github.com/robertguss/claude-skills/tree/c31f3be/skills/mobile-app-dev/app-review-analyzer) |
|
||||||
|
|
||||||
|
## Source: rockscy/solo-skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/rockscy/solo-skills](https://github.com/rockscy/solo-skills) (commit `80ec4cf`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `email-customer` | core | Draft a polite-but-firm reply to a tricky customer email — refund request, scope creep, complaint, billing dispute. Use when the user pastes a customer email and asks for a reply, mentions "how do I respond", "user is asking for a refund", … | [source](https://github.com/rockscy/solo-skills/tree/80ec4cf/skills/email-customer) |
|
||||||
|
| `changelog-from-commits` | core | Generate a user-facing CHANGELOG entry from raw git log output. Use when the user is preparing a release, says "what changed since last version", asks to write release notes, or wants to summarize a batch of commits for end users. | [source](https://github.com/rockscy/solo-skills/tree/80ec4cf/skills/changelog-from-commits) |
|
||||||
|
|
||||||
|
## Source: ruvnet/claude-code-flow
|
||||||
|
|
||||||
|
- Repository: [https://github.com/ruvnet/claude-code-flow](https://github.com/ruvnet/claude-code-flow) (commit `73914bd`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `AgentDB Memory Patterns` | adjacent | Implement persistent memory patterns for AI agents using AgentDB. Includes session memory, long-term storage, pattern learning, and context management. Use when building stateful agents, chat systems, or intelligent assistants. | [source](https://github.com/ruvnet/claude-code-flow/tree/73914bd/.agents/skills/agentdb-memory-patterns) |
|
||||||
|
| `V3 Memory Unification` | adjacent | Unify 6+ memory systems into AgentDB with HNSW indexing for 150x-12,500x search improvements. Implements ADR-006 (Unified Memory Service) and ADR-009 (Hybrid Memory Backend). | [source](https://github.com/ruvnet/claude-code-flow/tree/73914bd/.agents/skills/v3-memory-unification) |
|
||||||
|
| `memory-management` | adjacent | AgentDB memory system with HNSW vector search. Provides 150x-12,500x faster pattern retrieval, persistent storage, and semantic search capabilities for learning and knowledge management. Use when: need to store successful patterns, … | [source](https://github.com/ruvnet/claude-code-flow/tree/73914bd/.agents/skills/memory-management) |
|
||||||
|
|
||||||
|
## Source: ruvnet/ruflo
|
||||||
|
|
||||||
|
- Repository: [https://github.com/ruvnet/ruflo](https://github.com/ruvnet/ruflo) (commit `73914bd`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `AgentDB Memory Patterns` | adjacent | Implement persistent memory patterns for AI agents using AgentDB. Includes session memory, long-term storage, pattern learning, and context management. Use when building stateful agents, chat systems, or intelligent assistants. | [source](https://github.com/ruvnet/ruflo/tree/73914bd/.agents/skills/agentdb-memory-patterns) |
|
||||||
|
| `V3 Memory Unification` | adjacent | Unify 6+ memory systems into AgentDB with HNSW indexing for 150x-12,500x search improvements. Implements ADR-006 (Unified Memory Service) and ADR-009 (Hybrid Memory Backend). | [source](https://github.com/ruvnet/ruflo/tree/73914bd/.agents/skills/v3-memory-unification) |
|
||||||
|
| `memory-management` | adjacent | AgentDB memory system with HNSW vector search. Provides 150x-12,500x faster pattern retrieval, persistent storage, and semantic search capabilities for learning and knowledge management. Use when: need to store successful patterns, … | [source](https://github.com/ruvnet/ruflo/tree/73914bd/.agents/skills/memory-management) |
|
||||||
|
|
||||||
|
## Source: sanjay3290/ai-skills
|
||||||
|
|
||||||
|
- Repository: [https://github.com/sanjay3290/ai-skills](https://github.com/sanjay3290/ai-skills) (commit `3619692`, retrieved 2026-07-14)
|
||||||
|
- License: Apache-2.0
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `google-calendar` | adjacent | Interact with Google Calendar - list calendars, view events, create/update/delete events, and find free time. Use when user asks to: check calendar, schedule a meeting, create an event, find available time, list upcoming events, delete or … | [source](https://github.com/sanjay3290/ai-skills/tree/3619692/skills/google-calendar) |
|
||||||
|
|
||||||
|
## Source: zechenzhangAGI/AI-research-SKILLs
|
||||||
|
|
||||||
|
- Repository: [https://github.com/zechenzhangAGI/AI-research-SKILLs](https://github.com/zechenzhangAGI/AI-research-SKILLs) (commit `773a529`, retrieved 2026-07-14)
|
||||||
|
- License: MIT
|
||||||
|
|
||||||
|
| Skill | Tier | What it adds | Upstream |
|
||||||
|
|---|---|---|---|
|
||||||
|
| `langchain` | adjacent | Framework for building LLM-powered applications with agents, chains, and RAG. Supports multiple providers (OpenAI, Anthropic, Google), 500+ integrations, ReAct agents, tool calling, memory management, and vector store retrieval. Use for … | [source](https://github.com/zechenzhangAGI/AI-research-SKILLs/tree/773a529/14-agents/langchain) |
|
||||||
148
references/market.md
Normal file
148
references/market.md
Normal file
@@ -0,0 +1,148 @@
|
|||||||
|
# Market evidence report — receptionist
|
||||||
|
|
||||||
|
Source: **58 real job ads** (JSearch API, countries: us 41, gb 17), extracted into the MSSQL evidence store; as of 2026-07-19.
|
||||||
|
This report contains extracted, aggregated facts only — no ad text is
|
||||||
|
reproduced (copyright / platform terms).
|
||||||
|
|
||||||
|
## Seniority distribution
|
||||||
|
|
||||||
|
| Seniority | Ads | Share |
|
||||||
|
|---|---|---|
|
||||||
|
| mid | 30 | 52 % |
|
||||||
|
| n/a | 24 | 41 % |
|
||||||
|
| junior | 4 | 7 % |
|
||||||
|
|
||||||
|
## Tools — full market ranking
|
||||||
|
|
||||||
|
| # | Item | Ads | Share |
|
||||||
|
|---|---|---|---|
|
||||||
|
| 1 | Microsoft Office | 11 | 19 % |
|
||||||
|
| 2 | Microsoft Excel | 7 | 12 % |
|
||||||
|
| 3 | Microsoft Outlook | 5 | 9 % |
|
||||||
|
| 4 | Microsoft Word | 5 | 9 % |
|
||||||
|
| 5 | Microsoft PowerPoint | 3 | 5 % |
|
||||||
|
|
||||||
|
## Hard skills — full market ranking
|
||||||
|
|
||||||
|
| # | Item | Ads | Share |
|
||||||
|
|---|---|---|---|
|
||||||
|
| 1 | customer service | 26 | 45 % |
|
||||||
|
| 2 | data entry | 16 | 28 % |
|
||||||
|
| 3 | appointment scheduling | 13 | 22 % |
|
||||||
|
| 4 | insurance verification | 10 | 17 % |
|
||||||
|
| 5 | administrative support | 6 | 10 % |
|
||||||
|
| 6 | payment processing | 6 | 10 % |
|
||||||
|
| 7 | scheduling | 6 | 10 % |
|
||||||
|
| 8 | client communication | 4 | 7 % |
|
||||||
|
| 9 | patient check-in | 4 | 7 % |
|
||||||
|
| 10 | billing | 3 | 5 % |
|
||||||
|
| 11 | calendar management | 3 | 5 % |
|
||||||
|
| 12 | message taking | 3 | 5 % |
|
||||||
|
| 13 | office management | 3 | 5 % |
|
||||||
|
| 14 | patient record maintenance | 3 | 5 % |
|
||||||
|
| 15 | patient scheduling | 3 | 5 % |
|
||||||
|
| 16 | problem solving | 3 | 5 % |
|
||||||
|
| 17 | schedule management | 3 | 5 % |
|
||||||
|
|
||||||
|
## Methods — full market ranking
|
||||||
|
|
||||||
|
| # | Item | Ads | Share |
|
||||||
|
|---|---|---|---|
|
||||||
|
| 1 | HIPAA compliance | 4 | 7 % |
|
||||||
|
|
||||||
|
## Responsibilities — full market ranking
|
||||||
|
|
||||||
|
| # | Item | Ads | Share |
|
||||||
|
|---|---|---|---|
|
||||||
|
| 1 | answering phones | 10 | 17 % |
|
||||||
|
| 2 | answering phone calls | 7 | 12 % |
|
||||||
|
| 3 | greeting patients | 7 | 12 % |
|
||||||
|
| 4 | greeting visitors | 7 | 12 % |
|
||||||
|
| 5 | greeting customers | 6 | 10 % |
|
||||||
|
| 6 | visitor greeting | 6 | 10 % |
|
||||||
|
| 7 | answering calls | 4 | 7 % |
|
||||||
|
| 8 | reception area maintenance | 4 | 7 % |
|
||||||
|
| 9 | appointment confirmation | 3 | 5 % |
|
||||||
|
| 10 | call answering | 3 | 5 % |
|
||||||
|
| 11 | conference room scheduling | 3 | 5 % |
|
||||||
|
| 12 | greeting clients | 3 | 5 % |
|
||||||
|
| 13 | handling inquiries | 3 | 5 % |
|
||||||
|
| 14 | inventory management | 3 | 5 % |
|
||||||
|
| 15 | mail management | 3 | 5 % |
|
||||||
|
| 16 | phone answering | 3 | 5 % |
|
||||||
|
| 17 | providing customer service | 3 | 5 % |
|
||||||
|
|
||||||
|
## Regional breakdown
|
||||||
|
|
||||||
|
> **Corpus note:** 58 relevant ads in total — below the 100-ad target for a fully reliable ranking. Percentages above should be read as indicative.
|
||||||
|
|
||||||
|
### US (us)
|
||||||
|
|
||||||
|
41 ads.
|
||||||
|
|
||||||
|
**Top hard skills:**
|
||||||
|
|
||||||
|
- customer service — 44 % (18 ads)
|
||||||
|
- data entry — 24 % (10 ads)
|
||||||
|
- appointment scheduling — 20 % (8 ads)
|
||||||
|
- insurance verification — 20 % (8 ads)
|
||||||
|
- scheduling — 12 % (5 ads)
|
||||||
|
- payment processing — 10 % (4 ads)
|
||||||
|
- administrative support — 7 % (3 ads)
|
||||||
|
- client communication — 7 % (3 ads)
|
||||||
|
- message taking — 7 % (3 ads)
|
||||||
|
- patient check-in — 7 % (3 ads)
|
||||||
|
|
||||||
|
**Top tools:**
|
||||||
|
|
||||||
|
- Microsoft Office — 17 % (7 ads)
|
||||||
|
- Microsoft Excel — 10 % (4 ads)
|
||||||
|
- Microsoft Outlook — 10 % (4 ads)
|
||||||
|
- Microsoft Word — 10 % (4 ads)
|
||||||
|
- Microsoft PowerPoint — 7 % (3 ads)
|
||||||
|
- CRM systems — 5 % (2 ads)
|
||||||
|
- Eaglesoft — 5 % (2 ads)
|
||||||
|
- prospect tracking system — 5 % (2 ads)
|
||||||
|
|
||||||
|
**Seniority:** mid 59 % · n/a 37 % · junior 5 %
|
||||||
|
|
||||||
|
### UK (gb)
|
||||||
|
|
||||||
|
**Insufficient evidence** — 17 ads (minimum for a regional ranking: 30). No ranking is reported for this region.
|
||||||
|
|
||||||
|
### EU/DACH (de, at, ch, nl)
|
||||||
|
|
||||||
|
**Insufficient evidence** — 0 ads (minimum for a regional ranking: 30). No ranking is reported for this region.
|
||||||
|
|
||||||
|
|
||||||
|
## Job title variants in the market
|
||||||
|
|
||||||
|
| Title | Ads |
|
||||||
|
|---|---|
|
||||||
|
| Front Desk Receptionist | 6 |
|
||||||
|
| Receptionist | 5 |
|
||||||
|
| Dental Receptionist | 2 |
|
||||||
|
| Front Desk Receptionist Jobs | 2 |
|
||||||
|
| Front Desk/ Receptionist | 2 |
|
||||||
|
| Receptionist - State Farm Agent Team Member | 2 |
|
||||||
|
| Veterinary Receptionist | 2 |
|
||||||
|
| Automotive Front Desk Receptionist | 1 |
|
||||||
|
| Automotive Receptionist | 1 |
|
||||||
|
| Bilingual Medical Receptionist (English/Spanish) | 1 |
|
||||||
|
| Bilingual Receptionist Administrative Assistant | 1 |
|
||||||
|
| Corporate Receptionist - $20-$25/hr - DC | 1 |
|
||||||
|
| Dental Reception | 1 |
|
||||||
|
| Dental Receptionist/Front desk | 1 |
|
||||||
|
| Front Desk & Admin Support Specialist | 1 |
|
||||||
|
| Front Desk Agent-LINE DC | 1 |
|
||||||
|
| Front Desk Associate | 1 |
|
||||||
|
| Front Desk Coordinator (Receptionist) | 1 |
|
||||||
|
| Front Desk Medical Receptionist | 1 |
|
||||||
|
| Front Desk Receptionist / Office Assistant | 1 |
|
||||||
|
| Front Desk Receptionist Dental office | 1 |
|
||||||
|
| Front-desk Medical Receptionist | 1 |
|
||||||
|
| Information Desk Receptionist | 1 |
|
||||||
|
| Medical Office Receptionist | 1 |
|
||||||
|
| Medical Receptionist | 1 |
|
||||||
|
|
||||||
|
Methodology: entities extracted per ad ({hard_skills, tools, methods, responsibilities, seniority}), normalized, counted as DISTINCT ads per entity; report threshold ≥ 3 ads. Headline sections in skills.md/tools.md use the stricter ≥ 20 % threshold.
|
||||||
27
references/profile.md
Normal file
27
references/profile.md
Normal file
@@ -0,0 +1,27 @@
|
|||||||
|
# Occupation profile — receptionist
|
||||||
|
|
||||||
|
- **ESCO URI:** http://data.europa.eu/esco/occupation/f7b04542-d8c7-42db-8475-e63b507cce82
|
||||||
|
- **ESCO code:** 4226.1
|
||||||
|
- **ISCO-08 group:** 4226 — Receptionists (general)
|
||||||
|
- **O*NET-SOC:** 43-4021.00 — Correspondence Clerks (match: closeMatch)
|
||||||
|
|
||||||
|
## Description (ESCO)
|
||||||
|
|
||||||
|
Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.
|
||||||
|
|
||||||
|
## Definition
|
||||||
|
|
||||||
|
nan
|
||||||
|
|
||||||
|
## Alternative labels
|
||||||
|
|
||||||
|
- front desk receptionist
|
||||||
|
- medical receptionist
|
||||||
|
- corporate receptionist
|
||||||
|
- office receptionist
|
||||||
|
- receiving clerk
|
||||||
|
- company secretary
|
||||||
|
- receiving secretary
|
||||||
|
- head receptionist
|
||||||
|
- secretary
|
||||||
|
- front desk agent
|
||||||
58
references/skills.md
Normal file
58
references/skills.md
Normal file
@@ -0,0 +1,58 @@
|
|||||||
|
# Competences — receptionist
|
||||||
|
|
||||||
|
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/f7b04542-d8c7-42db-8475-e63b507cce82).
|
||||||
|
|
||||||
|
## Essential
|
||||||
|
|
||||||
|
- **adhere to organisational guidelines** (skill/competence)
|
||||||
|
- **administer appointments** (skill/competence)
|
||||||
|
- **communicate by telephone** (skill/competence)
|
||||||
|
- **communicate verbal instructions** (skill/competence)
|
||||||
|
- **communicate with customers** (skill/competence)
|
||||||
|
- **company policies** (knowledge)
|
||||||
|
- **customer service** (knowledge)
|
||||||
|
- **disseminate internal communications** (skill/competence)
|
||||||
|
- **disseminate messages to people** (skill/competence)
|
||||||
|
- **greet guests** (skill/competence)
|
||||||
|
- **maintain logbooks** (skill/competence)
|
||||||
|
- **maintain reception area** (skill/competence)
|
||||||
|
- **use microsoft office** (skill/competence)
|
||||||
|
|
||||||
|
## Optional
|
||||||
|
|
||||||
|
- accounting techniques (knowledge)
|
||||||
|
- assist at check-in (skill/competence)
|
||||||
|
- check tickets at venue entry (skill/competence)
|
||||||
|
- deliver correspondence (skill/competence)
|
||||||
|
- develop documentation in accordance with legal requirements (skill/competence)
|
||||||
|
- file documents (skill/competence)
|
||||||
|
- handle customer complaints (skill/competence)
|
||||||
|
- handle mail (skill/competence)
|
||||||
|
- handle petty cash (skill/competence)
|
||||||
|
- issue sales invoices (skill/competence)
|
||||||
|
- keep personal administration (skill/competence)
|
||||||
|
- maintain correspondence records (skill/competence)
|
||||||
|
- office administration (knowledge)
|
||||||
|
- organise facilities for office personnel (skill/competence)
|
||||||
|
- process booking (skill/competence)
|
||||||
|
- process data (skill/competence)
|
||||||
|
- process payments (skill/competence)
|
||||||
|
- register visitors (skill/competence)
|
||||||
|
- respond to customers' inquiries (skill/competence)
|
||||||
|
- screen clients (skill/competence)
|
||||||
|
- use different communication channels (skill/competence)
|
||||||
|
- use office systems (skill/competence)
|
||||||
|
|
||||||
|
<!-- market-evidence -->
|
||||||
|
|
||||||
|
## Market evidence (job-ad analysis, 58 ads, as of 2026-07-19)
|
||||||
|
|
||||||
|
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
|
||||||
|
|
||||||
|
### Hard skills
|
||||||
|
|
||||||
|
- customer service — **45 %**
|
||||||
|
- data entry — **28 %**
|
||||||
|
- appointment scheduling — **22 %**
|
||||||
|
|
||||||
|
<!-- market-evidence -->
|
||||||
40
references/tasks.md
Normal file
40
references/tasks.md
Normal file
@@ -0,0 +1,40 @@
|
|||||||
|
# Tasks & work activities — receptionist
|
||||||
|
|
||||||
|
Source: O*NET 30.3, occupation 43-4021.00 (Correspondence Clerks).
|
||||||
|
|
||||||
|
## Task statements
|
||||||
|
|
||||||
|
- **[Core]** Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
|
||||||
|
- **[Core]** Compile data from records to prepare periodic reports.
|
||||||
|
- **[Core]** Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
|
||||||
|
- **[Core]** Maintain files and control records to show correspondence activities.
|
||||||
|
- **[Core]** Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
|
||||||
|
- **[Core]** Route correspondence to other departments for reply.
|
||||||
|
- **[Core]** Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
|
||||||
|
- **[Supplemental]** Present clear and concise explanations of governing rules and regulations.
|
||||||
|
- **[Supplemental]** Type acknowledgment letters to persons sending correspondence.
|
||||||
|
- **[Supplemental]** Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.
|
||||||
|
- **[Supplemental]** Complete form letters in response to requests or problems identified by correspondence.
|
||||||
|
- **[Supplemental]** Ensure that money collected is properly recorded and secured.
|
||||||
|
- **[Supplemental]** Compute costs of records furnished to requesters, and write letters to obtain payment.
|
||||||
|
- **[Supplemental]** Prepare records for shipment by certified mail.
|
||||||
|
- **[Supplemental]** Confer with company personnel regarding feasibility of complying with writers' requests.
|
||||||
|
- **[Supplemental]** Process orders for goods requested in correspondence.
|
||||||
|
- **[Supplemental]** Compile data pertinent to manufacture of special products for customers.
|
||||||
|
|
||||||
|
## Detailed work activities
|
||||||
|
|
||||||
|
- Calculate costs of goods or services.
|
||||||
|
- Check data for recording errors.
|
||||||
|
- Compile data or documentation.
|
||||||
|
- Confer with coworkers to coordinate work activities.
|
||||||
|
- Explain regulations, policies, or procedures.
|
||||||
|
- Maintain operational records.
|
||||||
|
- Package objects for shipping.
|
||||||
|
- Prepare business correspondence.
|
||||||
|
- Prepare cash for deposit or disbursement.
|
||||||
|
- Prepare documentation for contracts, transactions, or regulatory compliance.
|
||||||
|
- Prepare outgoing mail.
|
||||||
|
- Proofread documents, records, or other files to ensure accuracy.
|
||||||
|
- Read materials to determine needed actions.
|
||||||
|
- Route mail to correct destinations.
|
||||||
33
references/tools.md
Normal file
33
references/tools.md
Normal file
@@ -0,0 +1,33 @@
|
|||||||
|
# Tools & technology — receptionist
|
||||||
|
|
||||||
|
Source: O*NET 30.3 'Software Skills' for 43-4021.00.
|
||||||
|
|
||||||
|
| Software | Category | Hot technology |
|
||||||
|
|---|---|---|
|
||||||
|
| Microsoft Access | Data base user interface and query software | yes |
|
||||||
|
| Microsoft SharePoint | Document management software | yes |
|
||||||
|
| Microsoft Outlook | Electronic mail software | yes |
|
||||||
|
| SAP software | Enterprise resource planning ERP software | yes |
|
||||||
|
| Epic Systems | Medical software | yes |
|
||||||
|
| Microsoft Office software | Office suite software | yes |
|
||||||
|
| Microsoft Windows | Operating system software | yes |
|
||||||
|
| Microsoft PowerPoint | Presentation software | yes |
|
||||||
|
| Microsoft Excel | Spreadsheet software | yes |
|
||||||
|
| Microsoft Word | Word processing software | yes |
|
||||||
|
| Electronic data interchange EDI software | Enterprise application integration software | |
|
||||||
|
| Imaging software | Graphics or photo imaging software | |
|
||||||
|
| Electronic health record EHR software | Medical software | |
|
||||||
|
| GE Healthcare Centricity EMR | Medical software | |
|
||||||
|
| Healthcare common procedure coding system HCPCS | Medical software | |
|
||||||
|
|
||||||
|
<!-- market-evidence -->
|
||||||
|
|
||||||
|
## Market evidence (job-ad analysis, 58 ads, as of 2026-07-19)
|
||||||
|
|
||||||
|
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
|
||||||
|
|
||||||
|
### Tools
|
||||||
|
|
||||||
|
- Microsoft Office — **19 %**
|
||||||
|
|
||||||
|
<!-- market-evidence -->
|
||||||
Reference in New Issue
Block a user