# Tools & technology — receptionist

Source: O*NET 30.3 'Software Skills' for 43-4021.00.

| Software | Category | Hot technology |
|---|---|---|
| Microsoft Access | Data base user interface and query software | yes |
| Microsoft SharePoint | Document management software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| SAP software | Enterprise resource planning ERP software | yes |
| Epic Systems | Medical software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft Windows | Operating system software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Word | Word processing software | yes |
| Electronic data interchange EDI software | Enterprise application integration software |  |
| Imaging software | Graphics or photo imaging software |  |
| Electronic health record EHR software | Medical software |  |
| GE Healthcare Centricity EMR | Medical software |  |
| Healthcare common procedure coding system HCPCS | Medical software |  |

<!-- market-evidence -->

## Market evidence (job-ad analysis, 58 ads, as of 2026-07-19)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Tools

- Microsoft Office — **19 %**

<!-- market-evidence -->