# Tools & technology — residential childcare worker

Source: O*NET 30.3, occupation 31-1121.00 (Home Health Aides) — manual nearest-occupation mapping via ISCO group 3412; the official ESCO crosswalk has no entry for this ESCO occupation.

| Software | Category | Hot technology |
|---|---|---|
| Linux | Operating system software | yes |
| Microsoft Access | Data base user interface and query software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft SharePoint | Document management software | yes |
| Microsoft Windows | Operating system software | yes |
| Microsoft Word | Word processing software | yes |
| Oracle Database | Data base user interface and query software | yes |
| Python | Object or component oriented development software | yes |
| Salesforce software | Customer relationship management CRM software | yes |
| SAP software | Enterprise resource planning ERP software | yes |
| UNIX | Operating system software | yes |
| AIGHD OASIS | Medical software |  |
| FaceTime | Video conferencing software |  |
| Mi-Co software | Data base reporting software |  |
| Microsoft Exchange | Electronic mail software |  |
| Web browser software | Internet browser software |  |